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__________ is the management of activities that procure raw materials, transform those
materials into intermediate goods and final products, and deliver the products through a
distribution system.
Describe how supervisors might need to change their roles after organizing self-directed
teams.
Identify the four costs of quality. Which one is hardest to evaluate? Explain.
Strategy is not static, but dynamic because of changes in the __________ and
__________.
A(n) __________ queuing system is one in which the customer receives service from
only one station and then exits the system.
What is a "normal" pace, and what is its connection to normal time and labor standards?
Identify the types of planning files used in scheduling decisions. Which are used in
manual systems, and which are used in automated systems?
Describe the tactics for load smoothing in MRP.
