15) A suburban specialty restaurant has developed a single drive-thru window.
Customers order, pay, and pick up their food at the same window. Arrivals follow a
Poisson distribution, while service times follow an exponential distribution. What type
of queuing model is exhibited in this problem?
A) M/M/1
B) M/M/2
C) M/D/2
D) M/D/1
E) M/G/1
16) Which Excel feature is an optimization technique that can maximize or minimize a
quantity given a set of limitations or constraints?
A) Optimizer
B) Goal Seek
C) Analysis Tool-Pak
D) Algorithm Builder
E) Solver
17) Your company is considering submitting a bid on a major project. You determine
that the expected completion time is 100 weeks and the standard deviation is 10 weeks.
It is assumed that the normal distribution applies. You wish to set the due date for the
project such that there is an 85 percent chance that the project will be finished by this
time. What due date should be set?
A) 108.0
B) 110.4
C) 89.6
D) 85.0
E) 100
18) The annual demand for a product is 1,000 units. The company orders 200 units each
time an order is placed. The lead-time is 6 days. There are 250 working days per year. If
the reorder point is 50, what safety stock are they using?
A) 22
B) 4
C) 26
D) 28
E) None of the above