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"Available to promise" is a term referring to unsold finished goods inventory.
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For an activity in a Single Time Estimate CPM analysis, the Early Finish time is 8 and
the Late Finish time is 10. Which of the following statements is
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MRP II stands for Manufacturing Resource Planning.
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The critical path in a project is that sequence of activities that consume the longest
amount of time in a project network of activities.
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On an assembly line a transfer batch can be one unit.
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Arrival characteristics in a queuing problem include the length of the queue.
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One of SAP's ERP modules is the global alliance module
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An assumption of learning curves is that the time required to complete a unit will
decrease at a decreasing rate as the cumulative number of units completed increases.
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One of the many JIT techniques that have been successfully applied in service firms is
the eliminating of unnecessary activities.
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Avoidable costs are those costs associated with invoices that you choose not to pay.
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One of the tools of a quality control department that is used in a TQM program is
acceptance sampling.
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Dr. Eli Goldratt feels that the goal of a firm is to make useful products efficiently.
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"Combine the pain" is an application of behavioral science to service encounters. It
means that, when something is going wrong for a group of customers it is better to
totally enrage one or a very few customers rather than slightly annoying a large number
of customers.
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The "back end" of the service encounter is more important than the "front end" because
the "back end" is where most service providers are paid.
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"Quality at the source" refers to the degree to which a product or service design
specifications are met.
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Executive leaders and champions of six-sigma projects must be black-belt qualified.
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The economic order quantity (EOQ) lot sizing technique uses the 'square root formula"
to balance set-up cost, carrying cost and cost of stock-outs.
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The term "encounter" is defined as meeting in conflict or battle and is used to also
designate meetings between consumers and service systems.
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