MSE 361 Midterm

subject Type Homework Help
subject Pages 6
subject Words 533
subject Authors F. Robert Jacobs, Richard Chase

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Safety stock can be computed when using the fixed-order quantity inventory model by
multiplying a "z" value representing the number of standard deviations to achieve a
service Level or probability by the standard deviation of daily demand.
Answer:
Break-Even Analysis can be used to help decide whether to perform a task with a
special purpose machine or with a general purpose machine.
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Central to the concept of operations and supply strategy are the notions of focus and
trade-offs.
Answer:
Strategic operations and supply management issues tend to be primarily directed at
planning how to efficiently schedule material and labor.
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Answer:
A process that is in six-sigma control will produce no more than two defects out of
every million units.
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MES and SES are acronyms for "Manufacturing Environment Scheduler" and "Service
Environment Scheduler" systems, respectively.
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The term Dependent Events refers to a process sequence.
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A car wash is an example of a single channel, multiphase queuing system.
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11 When recovering from a defective service encounter a poor treatment from a server
calls for material compensation.
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An opportunity flow diagram is a time sequenced chart showing plotted values
measuring the flow of end product or components.
Answer:
Two common measures to evaluate supply-chain efficiency are the inventory turnover
and weeks-of-supply ratios.
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Answer:
JIT manufacturing forces a firm to work with a lower water level despite safety hazards.
Answer:
For an activity in a Single Time Estimate CPM analysis the Early Finish time is 20 and
the Late Finish time is 20. Which of the following statements is
Answer:
A learning curve shows the decrease in time required for each successive unit
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completed.
Answer:
The objective of the aggregate operations plan is to minimize the cost of resources
required to meet demand over the intermediate term of 3 to 18 months.
Answer:
OPT stands for optimal purchasing technique.
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The PWP concept permits finding the best operating level for each department of the
organization and thereby carries the focus concept down to the operating level.
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Process-based capabilities in service operations involve the ability to master new
technologies, design and introduce new products and bring new plants on line
significantly faster than one's competitors.
Answer:
Customer contact refers to creation of the service.
Answer:

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