The fixed-order quantity inventory model favors less expensive items because average
inventory is lower.
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In services, once the aggregate staffing level is determined, the focus is on short-term
workforce and customer scheduling.
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The term “electronic commerce” refers to the buying and selling of electronic products
and devices.
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Assembling-to-order means moving the customer order decoupling point from finished
goods to components.
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Effective management of services requires a clear focus on understanding operations, so
much so, that it may even require the exclusion of consideration of marketing or
personnel.
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A doctor completes a surgical procedure on a patient without error. The patient dies
anyway. In operations management terms, we could refer to this doctor as being
efficient but not effective.
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A central premise of exponential smoothing is that more recent data is less indicative of
the future than data from the distant past.
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An opportunity flow diagram is used to separate the value-added from the
non-value-added steps in a process.
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Cycle counting is a physical inventory-taking technique in which inventory is counted
on a frequent basis rather than once or twice a year.
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Group technology includes the set of psychological tests and training exercises given to
group workers to insure a high level of teamwork.
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Central to the concept of operations strategy are the notions of operations focus and
trade-offs.
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In designing a production line mixed-model line balancing might be used by JIT
manufacturers.
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The Malcolm Baldrige National Quality Award represents the U. S. government’s
endorsement of quality as an essential part of successful business strategy.
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The process when a company seeks to match the benefits of a successful position while
maintaining its existing position by adding new features, services, and technologies into
its current portfolio is called flexibility.
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One of the basic purposes of inventory analysis in manufacturing and stockkeeping
services is to determine how large the orders to vendors should be.
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