1) Key expatriate success factors include all of the following EXCEPT
a. Professional or technical skill
b. Experience in at least two cultures different from the assignment country
c. Stress tolerance
d. Favorable family situation
2) Differentiation leads to higher profits by
a. Charging a higher price than competitors
b. Offering the customer better value
c. Offering a product with more features and quality
d. All of the above
3) Some of the characteristics of the new breed of global leaders include
a. The skills and abilities to interact with and manage people from the diverse cultural
backgrounds that populate their multinational companies
b. Sufficiently flexible to operate comfortably in pluralistic cultural environments
c. Knows at least one foreign language and understands the complexities of interaction
with people from other cultures
d. All of the above
4) The anchor partner in a strategic alliance refers to
a. A partner that is very stable and anchors the relationship
b. The strongest partner in the relationship
c. The partner who initiates the relationship
d. A partner that fails to deliver their share of funding
5) There are several issues to consider in picking a partner for a strategic alliance. One
of these is
a. Go for the biggest partner possible because they have the most assets
b. Seek strategic complementarity
c. Make sure your partner will be dependent on you and not vice versa
d. All of the above
6) In individualistic cultures, performance drops off with the use of teamwork because
a. Of social loafing
b. Workers believe that the group will make up any slack in their personal efforts
c. Workers do not feel responsible for group outcomes
d. All of the above
7) Pressures for ethical convergence include all of the following EXCEPT
a. The growth of international trade and trading blocs
b. Increased interaction between foreign trading partners
c. The need to have unique norms and values to manage their employees differently
d. All of the above are true
8) All of the following are dimensions of Hofstedes Model of National Culture
EXCEPT:
a. Power avoidance
b. Uncertainty avoidance
c. Masculinity
d. Long-term orientation
9) Which of the following cultural dimension represents the extent to which individuals
are expected to be fair, altruistic, caring and generous?
a. Performance orientation
b. Individualism
c. Humane orientation
d. Power distance
10) Proxemics
a. Refers to the use of body movements to communicate
b. Represents the degree of formality in communication styles
c. Means communicating with and without words
d. Focuses on how people use space to communicate
11) The process by which companies choose people to fill vacant position is
a. Recruitment
b. Compensation
c. Selection
d. Training and development
12) Which religion is considered to be timeless and eternal as it not based on a single
founder or event?
a. Jainism
b. Christianity
c. Hinduism
d. None of the above
13) Future trends indicate that _____ matters more than size of the company.
a. location
b. price
c. flexibility
d. a high standard
14) Esteem needs refer to
a. Basic survival needs such as food, water and shelter
b. Safety and avoidance of pain and life-threatening situations
c. Being loved and having friendship
d. Focus on respect and feelings of self-worth
15) Which of the following is not true regarding e-commerce?
a. Refers to the selling of goods and services over the Internet
b. Includes products that are delivered offline such as UPS shipping a book purchased
through Amazon.com
c. Does not include goods and services delivered online, such as downloaded computer
software
d. Includes goods and services delivered online, such as downloaded computer software
16) Trust in strategic alliance relationships
a. Usually builds in cycles
b. Either exists at the beginning of the relationship or will never be there
c. Can really only evolve with partners from similar cultures
d. Can never exist in high technology relationships since the risk of losing the
technology is too great
17) When multinationals make a project fully operational and train local managers and
workers before the owner takes control, they are using which entry-mode strategy?
a. Licensing
b. Franchising
c. Turnkey
d. Direct export
18) Which of the following statements is true regarding high context languages?
a. Most Northern European languages, including German, English, and the
Scandinavian languages are high context languages
b. Words provide most of the meaning in high context languages
c. In high context languages, what is left unsaid is often as important as what is said
d. All of the above are true
19) Studies of women expatriates suggest that all of the following statements are true
about international assignments in traditional cultures EXCEPT
a. Women typically do not succeed in expatriate assignments
b. Women have some challenges in international assignments
c. Women have some advantages in international assignments
d. Opportunities for women expatriates are expected to grow in global companies
20) A multinational manager decides to allow hiring of children for a foreign plant as
such practices are accepted in the country. Which ethical principle is she basing her
decision on?
a. Ethical universalism
b. Convenient ethical universalism
c. Ethical relativism
d. None of the above
21) Acquisition of mixtures of businesses in any industry is
a. Low cost strategy
b. Unrelated diversification
c. Related diversification
d. A business level strategy
22) Which of the following structures best support strategies that emphasize global
products and rationalization?
a. The functional structure
b. The matrix structure
c. The geographic structure
d. The product structure
23) Which of the following is NOT one of the reasons discussed to explain why people
engage in social loafing in individualistic cultures?
a. When working in groups, people in individualistic cultures often feel less pressure to
work and less responsible for work outcomes
b. Workers in groups in individualistic cultures often believe that the group will make
up any slack in their personal efforts
c. People in individualistic cultures often give priority to their own work over the group
d. All of the above are reasons to explain social loafing in individualistic cultures
24) Inpatriates are
a. Employees who come from a different country where he/she is working
b. Expatriate workers who come from neither the host nor the home country
c. Local workers who come from the host country where the unit is located
d. Employees from foreign country who work in the country where the parent company
is located
25) Multinational e-commerce enablers exist because
a. Many companies including very large ones, do not have the internal resources or
abilities to conduct all e-commerce functions
b. There is a shortage of employees with e-commerce skills
c. It is extremely difficult for a brick and mortar company to develop an e-commerce
strategy
d. It is more beneficial to have a strategic partner when conducting multinational
e-commerce
26) Foreign direct investment
a. Exists when two or more firms have an ownership position in a separate company
b. Requires at least three separate companies to combine resources
c. Exists when two or more companies agree to cooperate in any value-chain activity
d. The above statements are all true for equity international joint ventures
27) Multinationals that provide fair wages to their local employees are following which
type of moral language?
a. Avoiding harm
b. Ethical behavior
c. Rights and duties
d. Social contract
28) Applying reinforcement at a cross-national level is challenging because
a. It is hard to identify the organizational rewards that can be used as reinforcers
b. It is hard to understand how work values influence potential rewards
c. It is hard to know which type of reinforcer is more applicable in different cultures
d. All of the above
29) When facing an ethical question, the manager who uses legal analysis criteria
a. Is primarily interested in the decision that is best for the company’s profits
b. Focuses on only meeting the laws of the country in which the company is operating
c. Focuses on meeting the needs of other constituents beyond stakeholders
d. Focuses on doing the right things
30) Which of the following statements regarding union membership is FALSE?
a. Union membership in the U.S. has stayed the same over the past 30 years
b. In many major industrialized countries, union membership is still greater than 50%.
c. South Africa has doubled in size in union membership
d. Europe still has a high proportion of workers who are union members
31) Stealing a loaf of bread to feed a hungry family can be justified by which ethical
theory?
a. Social responsibility ethical theory
b. Deontological ethical theory
c. Moral languages
d. Utilitarianism
32) Path-Goal Theory
a. Is a popular US contingency theory
b. Identifies four types of leadership styles that a manager might choose depending on
the situation
c. Key contingency or situational factors that determine the choice of the best
leadership styles are: the nature of the subordinates and the characteristics of the
subordinates’ tasks
d. All of the above
33) The discovery, evaluation and exploitation of market opportunities refers to which
of the following?
a. Entrepreneurship
b. International entrepreneurship
c. Small business
d. International opportunities
34) Which of the following four religions are practiced by 71% of the world’s
population?
a. Jainism, Hinduism, Islam and Christianity
b. Hinduism, Christianity, Islam, and Sikhism
c. Christianity, Hinduism, Islam and Buddhism
d. Judaism, Christianity, Buddhism, and Islam
35) Discuss four of the 7d cultural dimensions. What are some implications of these
dimensions for international management?
36) How does the educational system influence the business environment in any
country?
37) Describe the SWOT analysis. Why is a SWOT analysis more complex for a
multinational than for a domestic company?
38) How do small businesses and entrepreneurs affect national economic growth and
development? Explain why multinationals consider entrepreneurship levels in the
country when making their location choices.
39) Some U.S. politicians have called for the development of a German-type
apprenticeship training system in the U.S. If you were a manager of a U.S. Fortune 500
multinational company, how would you respond to this proposal and why? What are the
current challenges facing the German system now?
40) What is a brick and mortar part of a company? What are some benefits of
integrating the brick and mortar part of an organization with their Internet business?
Why do some companies such as Barnes and Nobles still choose to have their Internet
division operate independently from their brick and mortar part?
41) How do social institutions and culture affect the practice of business ethics in
different countries?
42) Discuss some of the implications of the operant-conditioning model for
multinational management.