Which of the following is not primarily a change-oriented behavior?
a. communicating an inspiring vision for the organizational unit
b. monitoring the external environment
c. encouraging innovative thinking by subordinates
d. setting specific performance goals for subordinates
The decision procedure that provides a subordinate the most influence is:
a. consultation
b. joint decision-making
c. delegation
d. collaboration
Which of the following was not given as a guideline for external monitoring?
a. examine a wide range of developments and trends in the environment
b. make an extra effort to learn what clients and customers want and need
c. identify both the strengths and weaknesses of competing products
d. rely primarily on your own intuition to analyze the environment
Which of the following is least likely to build collective identification and mutual trust
among team members?
a. emphasize common interests and shared objectives
b. encourage and facilitate social interaction among members
c. use more rewards that are contingent on individual performance
d. use ceremonies and rituals to emphasize shared values and achievements
What is the most accurate conclusion about power motivation of managers?
a. most managers have a socialized power orientation
b. managers with a socialized power orientation are usually effective
c. managers with a socialized power orientation are more likely to be effective than
managers with a personalized power orientation
d. managers with strong power motivation are usually effective, regardless of which
type of orientation they have
The primary management function in the initial stage of the organizational life cycle is:
a. coordinating work activities
b. obtaining resources
c. increasing member motivation
d. improving efficiency
Which was recommended as a guideline for managing diversity in organizations?
a. disseminate evidence to support popular stereotypes
b. insist on tolerance of any differences in cultural values
c. defend the right of people to choose their own team members
d. explain the benefits of diversity for the team or organization
The descriptive research shows that effective managers are likely to:
a. carefully study each possible option before acting
b. experiment with innovative ideas and approaches
c. get authorization from the boss before taking any action
d. get all the concerned parties to agree before taking action
Detailed plans and formal procedures are most likely to be found in a culture with:
a. high performance emphasis
b. high uncertainty avoidance
c. high collectivism
d. high gender egalitarianism
Which of the following actions by a manager is least useful for improving coordination
with other departments in the organization?
a. keep managers in other units informed about changes
b. closely monitor interactions with other units
c. meet with peers in other units to jointly plan schedules
d. provide more direction of work unit activities
In what situation are executive teams least likely to be useful?
a. the organization includes several business units with diverse products
b. there is intense competition among executives to become the next CEO
c. the organization has a complex and turbulent environment
d. the executives in the team have very diverse backgrounds and perspectives
Referent power is most likely to result in which type of influence process?
a. internalization
b. personal identification
c. instrumental compliance
d. collective identification
Which of the following was not a recommendation for effective time management?
a. determine how much time is spent on different activities
b. eliminate activities that require a lot of time
c. plan daily and weekly activities
d. avoid procrastination
Which statement about technical skills is most accurate”
a. they are most important for top executives
b. they are most important for middle managers
c. they are most important for lower level managers
d. they are equally important for managers at all levels
Which is not a method for developing behavior taxonomies?
a. distributive aggregation
b. judgmental classification
c. factor analysis
d. theoretical-deductive approach
Which of the following is least likely to be a source of difficulties in cross-cultural
research on leadership?
a. reluctance of people in some cultures to participate in the research
b. lack of equivalent meaning for measures used in different cultures
c. cultural response biases for rating forms and questionnaires
d. confounding of national culture with other situational variables
What is the most important motive for predicting who will seek leadership positions?
a. power
b. achievement
c. affiliation
d. esteem
According to Schein, organization culture is best described as:
a. basic values and beliefs shared by members of the organization
b. member perception of the primary mission of the organization
c. the values and objectives espoused by the top executives
d. member commitment to the organizational objective
Which is not a guideline for effective delegation?
a. delegate high priority tasks that are urgent
b. monitor progress in appropriate ways
c. inform others who need to know
d. make mistakes a learning experience
According to Cognitive Resource Theory, what is the best predictor of leader success
when there is high interpersonal stress?
a. leader experience
b. leader intelligence
c. leader stress tolerance
d. leader power