31.The_____leader demands instantaneouos
bedience and focuse on punishing wrong behavior, achievement, initiative, and
self-control.
a. democratic
b. coaching
c. affiliative
d. coercive
e. pacesetting
When a foreman orders an assembly-line employee to carry out a task, which the
employee perceives as unethical yet the employee feels compelled to complete, the
foreman is exercising
a. legitimate power.
b. expert power.
c. reward power.
d. contingent punishment power.
e. noncontingent reward behavior.
Which of the following does nothave a significant impact on the success of an ethics
program? a. Senior management’s ability to successfully incorporate ethics into the
organization b. The quality of communication c. The size of the company d. The
content of the company’s code of ethics e. The frequency of communication regarding
the ethical code and program
The exacting organizational culture is interested in
a. performance but has little concern for employees.
b. investors’ impressions of profitability.
c. maintaining a strong corporate culture.
d. employees and performance.
e. employees’ impressions.
A marketing manager who orders that a manufacturing plant be refitted to make it safer
for workers, no matter what the cost, may be a(n) because he believes in the rights of
allindividuals.
a. egoist
b. utilitarian
c. deontologist d. relativist
e. hedonist
A(n)____________is a tool that companies can employ to identify and measure their
ethical commitment to stakeholders.
a. ethics audit
b. social audit
c. financial audit
d. performance audit
e. external audit
______________has been codified in a United Nations document and is defined as an
inherent dignity with equal and inalienable rights as the foundation of freedom, justice,
and peace in the world.
a. Cultural relativism
b. Human rights
c. Consumerism
d. Dumping
e. Health care
To motivate employees, an organization offers to employees to work toward
organizational objectives.
a. punishment; force
b. peer pressure; guilt
c. incentives; encourage
d. rewards; bribe
e. threats; frighten
__________allows for private ownership of property and features a large government
equipped to offer such services as education and health care to its citizens
a. Democracy
b. Communism
c. Socialism
d. Capitalism
e. Social democracy.
Which of the following is nota technique for collecting evidence during the ethics
audit?
a. Ratio analysis
b. Observing the data-collection process
c. Publishing the results of the audit
d. Examining internal and external documents
e. Confirming information in the firm’s accounting records
The model is founded in classic economic precepts.
a. economic
b. shareholder
c. stakeholder
d. board
e. ISO
_____________relates to individuals’ perceptions of social pressure and the harm they
believe their decisions will have on others.
a. Ethical awareness
b. Moral intensity
c. Individual factors
d. Ethical issue intensity
e. Social awareness
This occurs when leaders and followers share the same vision, ethical expectations, and
objectives for the company.
a. Groupthink
b. Leader-follower congruence
c. Group polarization
d. Values-based culture
e. Ethical leadership
The includes the motivational “carrots and sticks” superiors use to influence employee
behavior.
a. Obedience to authority
b. Immediate job context
c. Locus of control
d. Normative approach
e. Descriptive approach
A stakeholder group that is absolutely necessary for a firm’s survival is defined as
a. direct.
b. tertiary.
c. secondary.
d. special-interest.
e. primary.
A strong ethics program includes all of the following elements except
a. a clause promising good stock market performance.
b. a written code of conduct or ethics.
c. formal ethics training.
d. auditing, monitoring, enforcement, and revision of standards.
e. an ethics officer to oversee the program.
Which of the following was nota provision of the Sarbanes-Oxley Act?
a. It stiffened penalties for corporate fraud.
b. It created an accounting oversight board that requires corporations to establish codes
of ethics for financial reporting.
c. It required top executives to sign off on their firms’ financial statements.
d. It outlawed bribery of officials in other countries.
e. It made securities fraud a criminal offense.
Normative business ethics takes into account the__________realities outside the legal
realm in the form of industry standards.
a. Descriptive
b. Political
c. Social
d. Economic
e. Normative
Which of the following is nota benefit that primary stakeholders tend to provide to
organizations?
a. Supplies of capital and resources.
b. Expertise and leadership
c. Word-of-mouth promotion
d. Infrastructure
e. Pro-bono bookkeeping
Which of the following industries tends to generate a highlevel of trust from consumers
and stakeholders?
a. Insurance
b. Technology
c. Banks
d. Mortgage lenders
e. Financial services
Which of the following are nottypically primary stakeholders?
a. Customers
b. Trade associations
c. Employees
d. Shareholders
e. Suppliers