Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
At DBT Enterprises, when an employee is late for a meeting, it is an informal rule that
he or she must pay $2 to the "party fund." When there is enough money in the "party
fund," the company has a pizza party. This is an example of ________.
A) groupthink
B) heuristics
C) norms
D) schemas
E) ethics
A business owner has to decide whether the company should purchase new
manufacturing equipment, open a new retail store in another city, or invest in a major
advertising campaign. The value of the most appealing alternative that the business
owner did not choose is its ________.
A) break-even value
B) decisional value
C) opportunity cost
D) factor analysis determination
E) resource value
The human resource department at Wagner Group, a financial services firm, identified a
list of key executives who were critical to the functioning of the firm. The HR
department then worked with these executives to identify potential middle-level
managers who would go through a mentoring and leadership development program.
These middle-level managers were to act as potential replacements if the firm lost any
of its key executives. In this example, the Wagner Group uses which of the following
strategies?
A) job specification
B) decentralization
C) 360-degree review
D) succession planning
E) vertical integration
Arc Techsystems Inc., a global technology services and outsourcing company, was
forced to lay off several employees due to a business slow-down. To help laid-off
employees re-orientate to the job market, the company provided them
résumé-writing courses, career counseling, office space, and secretarial help. In
this example, Arc Techsystems Inc. provides which of the following services to the
laid-off employees?
A) rightsizing
B) outplacement
C) coaching
D) affirmative action
E) diversity initiatives
Which of the following business structures is the most complicated and expensive?
A) unlimited partnership
B) corporation
C) general partnership
D) sole proprietorship
E) limited partnership
________ is an accounting procedure for systematically spreading the cost of a tangible
asset over its estimated useful life.
A) Profit basis
B) Accrual basis
C) Cash basis
D) Depreciation
E) Deferral basis
________ suggests that employee satisfaction depends on the perceived ratio of inputs
to outputs.
A) Maslow's hierarchy
B) Herzberg's two-factor theory
C) David McClelland's three needs theory
D) Expectancy theory
E) Equity theory
Funding a new business with credit cards or a personal line of credit ________.
A) is the least expensive form of financing
B) is subject to a lot of bureaucratic procedures
C) involves minimum amount of risk
D) is used by very few entrepreneurs
E) is a widely available form of financing
When the number of competitors in a market is quite small, a situation known as
________ is created.
A) monopoly
B) duopoly
C) oligopoly
D) monopolistic competition
E) pure competition
Enid works as a customer service agent at Clarence Fashion Apparel, a New York based
women's fashion apparel and accessories store. She is often late to work, is reluctant to
offer assistance to customers, and has had low performance levels for the past six
months. Enid is hostile toward the other customer service agents at the shop, and does
not attend any of the team activities. She is most likely to be a ________.
A) nonparticipator
B) task-specialist
C) socioemotional contributor
D) groupthink employee
E) dual-role contributor
________ is a rigorous quality management program that strives to eliminate deviations
between the actual and desired performance of a business system and reduce defects to
3.4 per 1 million opportunities.
A) Statistical process control
B) Six Sigma
C) ISO 9000
D) ISO 9001
E) Total quality management
Union members take a decertification vote to ________.
A) have membership in more than one union
B) increase the scope of a union's objectives
C) demand a pay hike from the employer
D) increase the strength of an industrial union
E) take away a union's right to represent them
You have been working under the same manager for nearly a year. During that time,
you have been allowed to do your job with almost no interference from your manager.
The manager's only concern seems to be that you are efficient and productive and meet
your goals. Since this manager surrenders most of her responsibility to her
subordinates, she would be referred to as a(n) ________ leader.
A) democratic
B) transactional
C) autocratic
D) laissez-faire
E) authoritarian
________ are contracts whose value is derived from some other entity.
A) Preference shares
B) Derivatives
C) Equities
D) Secured bonds
E) Unsecured bonds
Goblo Chemicals is a Japanese drug manufacturer. The company has spent a
considerable amount in R&D to invent a drug that fosters weight loss. The company has
tested the product in-house and has now sold the product to a selected group of
customers to gauge its demand. The company is in the ________ stage of product
development now.
A) idea screening
B) business analysis
C) commercialization
D) idea generation
E) test marketing
________ provide a small business with a wide array of support resources and services
during its early growth phase.
A) Seed centers
B) Business incubators
C) Microlenders
D) Angel investors
E) Intrapreneurs
Burn rate is a major concern when preparing a(n) ________ budget.
A) start-up
B) operating
C) capital
D) project
E) master
________ are a common element of labor contracts and specify such things as the tasks
certain employees are required to do or are forbidden to do.
A) Compensation definition
B) Work rules
C) Authorization cards
D) Employee certificates
E) Productivity certificates
Which of the following is a valid observation of arbitrators?
A) Arbitrators usually represent the management rather than the union.
B) Collective bargaining contracts must specify a permanent arbitrator.
C) Most arbitrators are chosen on a case-by-case basis.
D) Most decisions by arbitrators are not legally binding.
E) Arbitrators usually represent the union rather than the management.
Cheryl R. Lucas works as a food technologist at Maxiserve Inc., a leading food and
nutrition company. She has a good salary, pension plan, high job security, and many
friends at work. She has won "employee of the year" award twice, and her co-workers
respect her. Cheryl has an inner drive to achieve her full potential, and feels that her
work is worthwhile and satisfying in itself. Cheryl's manager uses Maslow's hierarchy
to identify the need level she is at. He is most likely to classify her as being at the
________ need level.
A) physiological
B) safety
C) esteem
D) self-actualization
E) social
You ask your broker to buy 500 shares of Microsoft, if it is available, at a price less than
or equal to $26. This is an example of a ________ order.
A) market
B) limit
C) discount
D) stop
E) control
The Family Medical Leave Act (FML
A) of 1993 requires employers with 50 or more workers to provide up to 12 weeks of
unpaid leave per year for childbirth, adoption, or the care of oneself, a child, a spouse,
or a parent with serious illness.
