What is the primary focus of supply chain management (SCM)?
A.Overall cost leadership
B.Bottom-line initiative
C.Run-grow-transform
D.Overall cost leadership and bottom-line initiative
Which of the following systems allows managers to analyze and interpret information,
model the business under different scenarios, and make informed and times decisions?
A.Decision support systems
B.Distribution channel management systems
C.Spreadsheets
D.Customer relationship management systems
A(n) _____ uses encryption to establish a secure channel for transmitting data.
Which of the following represents how the storage capacity in RAM is expressed?
A.Megahertz
B.Gigahertz
C.Megabytes
D.Cycles per millisecond
What are business requirements?
A.The strategic and tactical goals that a business establishes for itself that software
must align with
B.The detailed set of requests that the proposed information system must meet to be
successful
C.The planning document identifying the characteristics and functionality of the
proposed information system
D.The logical design for the proposed information system
If your business had two strategic initiatives this year. One initiative focused on
improving customer satisfaction. The second focused on providing customers with their
purchase history from any Internet site in the world. If you were to allocate 15% of your
IT budget to the first initiative and 25% to the second initiative, what type of strategy
are you applying?
A.Tactical information planning (TIP)
B.Strategic technology planning (STP)
C.Transforming IS strategy (TISS)
D.Run-grow-transform (RGT) framework
How do computers and routers know where to find other computers and routers?
A.VPN
B.Router ID
C.Network site
D.IP address
Which type of system improves the performance of teams by supporting the sharing and
flow of information?
A.E-communication
B.E-messaging
C.Workflow
D.Collaborative
Which type of device allows you to see or hear the results of information-processing
requests?
A.Transmission
B.Output
C.RAM
D.CPU
Your student ID is an example of a(n) _____.
A.Relation
B.Table
C.Business rule
D.Attribute
Which of the following is a GPS-enabled technology chip that can be implanted in the
human body to store information about that person?
A.Biochip
B.Implant chip
C.Facial recognition software
D.Vision chip
If your phone number was used in a clothing store to uniquely identify you as a
customer, the phone number would be considered a(n) _____.
A.Identifying field
B.Relational field
C.Primary key
D.Principle key
The auto industry is currently creating customer Web sites that allow one to build and
purchase their own unique car. This type of Web site creates what type of business
opportunity?
A.Direct e-sales
B.I-purchasing
C.Consumer specialty purchasing (CSP)
D.Mass customization
If you were to determine the number of people who bought some item from your Web
site and compare this to the number of visitors, what metric would you measure?
A.Hits
B.CPM
C.Buyer ratio
D.Conversion rate
What program records every keystroke and mouse click executed on a computer?
A.Keyboard recorder
B.Trojan horse
C.Virus
D.Key logger
The IT ____ within an organization will determine the philosophical approach to IT
development, deployment, and usage.
A.Strategic management team
B.Department
C.Leadership
D.Culture
What is the term used when businesses employ GIS software to generate maps showing
information of interest to them?
A.Business geography
B.Topography
C.Business mapping
D.Spatial analysis
What type of computer tool allows you to see, hear, or otherwise recognize the results
of your information-processing requests?
A.Output device
B.Input device
C.Storage device
D.Telecommunications device
Which of the following is not a type of mouse?
A.Mechanical
B.Optical
C.Wireless
D.Stylus
What communications device do you need to connect your computer to a phone line?
A.Conversion box
B.Modem
C.Transmitter
D.Repeater
Why do organizations outsource their business functions?
A.To keep up with market and technology advances
B.To enhance the domain knowledge of an organization
C.To create business relationships with other countries
D.To maintain market perceptions regarding the sophistication of its technology
Which of the following IT skills is not recommended for a career in production and
operations management?
A.Statistical tools
B.Scheduling software
C.Material requirements planning software
D.Database management
What is the trend called when a U.S. company outsources IT functions to other
countries?
A.Foreign outsourcing
B.Offshore outsourcing
C.External outsourcing
D.Outer outsourcing
In which of the following SDLC phases do you gather the business requirements for the
proposed project?
A.Planning
B.Investigation
C.Requirements
D.Analysis
Which type of barrier creates an expectation for customers to be able to get the same
features or services for a product or service from competitors?
A.Switching
B.First mover
C.Entry
D.Rivalry
Management information systems (MIS) focuses on which of the following?
A.Strategic decisions
B.Tasks related to information processing and management
C.Tactical applications
D.Decision support and analytical systems
Which term refers to a specific piece of data that is stored in a database file?
A.Relation
B.Category
C.Class
D.Attribute
What computer feature was requested by the Secret Service of hardware manufacturers
to be implemented in modern computer equipment to help the Secret Service fight
crime?
A.The printing of serial numbers and date information on all printouts
B.The installation of microchips that analyzes your communications and sends
anonymous warnings to the Secret Service
C.Systems software that sends ownership information and your computer’s serial
numbers to Secrete Service
D.Unique serial numbers for all hardware devices that can be traced back to you
Which of the following processes considers raw materials when evaluating the value
chain?
A.Support value processes
B.Bottom value processes
C.Primary value processes
D.Inbound value processes
Which of the following are support software tools for logical and technical modeling
and writing software?
A.Programming languages
B.Databases
C.Development platforms
D.Data warehouses
What group of people knows little about IT but a lot about domain knowledge?
A.End users
B.Project managers
C.Domain experts
D.Field professionals
What biometric device can be placed inside the body to do things like block pain,
enhance vision, and provide motor functions to paralyzed areas?
A.Implant chip
B.Biological nanobot
C.Biochip
D.Medical nanochip
With respect to the circumstances that surround making an ethical decision, _____
refers to the probability of the harm or benefit that will occur if you take an action.
_____ is an e-commerce model in which a consumer communicates through a business
on the Internet and directly provides product specification to a factory which then ships
directly to the consumer.
The _____ allows you to communicate with the DSS.
A(n) _____ is responsible for defining the nature and extent of problems and finding
solutions.
_____ are groups of buyers on a chat board who collaborate on their online purchases.
_____ tracks inventory and information among business processes and across
companies.
A(n) _____ is a multidimensional method of storing data for analysis.
A(n) _____, also called a server-side digital wallet, is created and maintained for you by
an organization on its server.
_____ accounting may involve working at the city level up to federal level, and may
involve law enforcement, the FBI, ATF, or IRS.
A _____ is a person between the ages of 6 and 24 who spend much of their time in front
of a screen.
Electronic integration between the city of Chicago and the Illinois state government is
referred to as _____.
In the study of swarm control, a central leader needs to be identified to determine what
activity each participant performs.
_____ software includes design and formatting techniques to enhance the appearance of
a document.
_____ systems capture spoken words and distinguish them to form sentences.
_____ permits a company to send bills to you over the Internet. Further, you can even
pay those bills online.
_____ is an area of AI that deals with imprecise or subjective information.
_____ software helps you design and develop Web pages.
A(n) _____ e-marketplace brings together buyers and sellers from multiple industries.