1) A new expatriate manager located in India reports to you that all of her subordinate
local managers lack initiative and will only do what she tells them to do. You realize
that most Indian managers expect superiors to tell them what to do. You advise her of
this, but also caution the new manager to avoid:
a. Rationalization
b. Stereotyping
c. Uncertainty avoidance
d. Ethnocentrism
2) Which types of motivation theories explain motivation arising from satisfaction of
needs and values combined with an individual’s beliefs regarding the work
environment?
a. Needs theories
b. Work centrality theories
c. Process and reinforcement theories
d. Work functions theories
3) According to the text, which of the following is NOT one of the factors to take in
consideration when picking a country to start an e-business?
a. Internet population of at least 5%
b. Countries with market inefficiencies, such as formerly state-controlled markets
c. Countries that participates in at least one free trade agreement
d. Countries that have remarkable education systems
4) Advantages of foreign direct investment include
a. Increased capital investment
b. Greater control of product and marketing strategy
c. Greater exposure to financial risks
d. The lower costs of using expatriates managers
5) All of the following are true about the steps in the Negotiation Process EXCEPT
a. Although each international negotiation is unique and may combine two or more
steps or repeat some, the negotiation process involves five steps leading to the final
step, an agreement
b. The negotiation steps include preparation, building the relationship, exchanging
information and the first offer, persuasion, and the agreement
c. Most experts agree that the process of international negotiation includes several
steps.
d. All of the above are true
6) A __________ helps link the organization horizontally.
a. Control system
b. Coordination system
c. Cultural system
d. Centralized operations
7) In an ethical analysis of a problem, a manager must
a. Focus on meeting the laws of the country in which the company is operating
b. Focus on what is the best decision for a company’s profits
c. Focus on the decisions with the best consequences
d. None of the above
8) Comparative advantages are
a. Cost or quality advantages particular to a nation
b. Similar to competitive advantages
c. Emphasized through multidomestic strategies
d. None of the above
9) The confidence that a strategic alliance partner has the intent and ability to meet their
obligations and make their promised contribution to a strategic alliance is known as
a. Credibility trust
b. Benevolent trust
c. Calculative trust
d. Attitudinal trust
10) The United Nations and Organization for Economic Cooperation and Development
a. Defines a small business as those having less than 500 employees
b. Defines a small business as those with less than 100 employees
c. Defines a small business based on industry and sales revenue
d. All of the above
11) Which of the following statements is true regarding a future oriented society?
a. Managers and workers do not necessarily believe that hard work can lead to future
success
b. People believe they can control nature
c. Organizational change is considered necessary and beneficial
d. Individuals cannot influence the future
12) Which of the following is NOT one of the strategies discussed in the text to help
repatriation of expatriates?
a. Provide a strategic purpose for the repatriation
b. Establish a team to help with the repatriation
c. Provide support for the expatriate and family on reentry
d. Provide vacation to help the expatriate get readjusted at home
13) Dispersing value-chain activities anywhere in the world where the company can do
them best or cheapest refers to seeking
a. The global-local dilemma
b. Comparative advantage of nations
c. Competitive advantage of firms
d. Locations advantages
14) Which of the following would not be considered a basic source of globalization?
a. Similar customer needs
b. Falling of trade barriers
c. Advances in communication technology
d. Differentiation among countries
15) Transnational subsidiaries
a. Look pretty much like a domestic division of the parent company
b. Often have different structures and functions in each location
c. Exist near the border to facilitate exporting
d. Serve mostly to coordinate international currency exchange
16) The leadership style that falls midway between autocratic and democratic styles is
the
a. Person-centered leader
b. Subordinate-oriented leader
c. Consultative leader
d. Task-oriented leader
17) Which statement regarding fundamental attribution errors is true?
a. In Western nations, people tend to make external attributions
b. In Eastern nations, people tend to make internal attributions
c. In Western nations, people tend to make internal attributions
d. In Eastern nations, people tend to make external attributions
18) The best definition of multinational management includes which of these factors:
a. The formulation of strategies and management systems
b. Designed to take advantage of international opportunities
c. And to respond to international threats.
d. All of the above
19) An expatriate finds that if she gives specific directions to her subordinates,
productivity is much higher. Which leader behavior is she displaying?
a. Consultative leader behavior
b. Democratic leader behavior
c. Task-centered leader behavior
d. Person-centered leader behavior
20) In an economic analysis
a. The manager considers the best decision for a company’s profits
b. The manager focuses on meeting the laws of a country
c. The manager goes beyond profits and analyzes the ethical consequences of decisions
d. None of the above
21) When demand for a small business is so high in a foreign country that it justifies
setting up a local branch, which of the following stages of internationalization is the
small business at?
a. Export management
b. Passive exporting
c. Production abroad
d. None of the above
22) In industrial societies, occupational placement is based on universalistic criteria
such as
a. Age
b. Religion
c. Ascription
d. Achievement
23) The practice in Germany, whereby management surrenders a traditionally reserved
share of control to workers refers to
a. Co-determination
b. Co-selection
c. Veto power
d. Joint planning
24) An Internet host that allows users to send encrypted data so that those outside the
connection cannot see the information is a
a. A secure server
b. An internet host
c. A computer that has its own Internet Protocol address
d. A computer that has its own World Wide Web address
25) All of the following statements are true about hygiene factors EXCEPT
a. Hygiene factors bring people to neutral states of motivation
b. Hygiene factors include good benefits and good working conditions
c. Hygiene factors can motivate workers similarly to motivating factors
d. Hygiene factors include those characteristics that allow people to fulfill lower level
needs
26) An organization of all people from a company regardless of occupation or location
is a (an)
a. Craft union
b. Enterprise union
c. Ideological union
d. Industrial union
27) Reactions to a person’s behavior that encourage the person to continue the behavior
is
a. Goal-directed behavior
b. Punishment
c. Reinforcement
d. Need
28) Differences in HRM policies and practices among countries stem from
a. Education and training of the labor force
b. Laws and cultural expectations for selection practices
c. Laws and traditions regarding labor practices
d. All of the above
29) In which of the following societies would people most likely prefer non-monetary
incentives?
a. Industrial society
b. Pre-industrial society
c. Post-industrial society
d. None of the above
30) What are globalization drivers?
31) Imagine a small business manager asks you, a recent business college graduate, to
help her decide whether she should enter the export market. What questions would you
ask her and why?
32) Compare and contrast bureaucratic control with output control.
33) Discuss some of the advantages of a functional structure over the product or
geographic structure. When is it necessary to adopt a geographic or product structure?
34) What are the different kinds of commitment needed in a strategic alliance? Explain.