Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday, a highly successful hot dog
joint in Oceania. Her company decides to expand to Asia and identifies China as the
ideal market. Before she leaves for China, she studies their culture extensively and
discovers that the number four is considered extremely unlucky, that not everybody is
fluent in China’s official language-Mandarin-and that punctuality is a highly valued trait
in the country.
Subcultures do not exist in democratic countries with large populations.
________ is the process of staffing a company and ensuring that employees are as
productive as possible.
A) Business process reengineering
B) Human resource management
C) Organizational diagnostics
D) Industrial relations
Which of the following is used by governments for the convertibility of currencies in
their countries?
A) multiple exchange rates
B) countertrade
C) import deposit requirements