Which of the following was not suggested as a mechanism for reducing discrimination
and intolerance in an organization?
a. appraisal criteria that consider diversity issues and provide equal opportunity
b. advisory committees to identify discrimination or intolerance and develop remedies
c. quotas to ensure each minority group is equally represented in leadership positions
d. hotlines for employees to report incidents of discrimination and intolerance
Which of the following was not presented as a guideline for career planning?
a. seek information about your strengths and weaknesses and learn from feedback
b. display strengths and hide weaknesses to build an image of superior competence
c. take advantage of opportunities to develop relevant skills that are deficient
d. select and empower subordinates who have strengths that complement yours
The descriptive research found that a network of contacts and cooperative relationships
is especially important to:
a. motivate subordinates
b. implement change
c. improve time management
d. identify quality problems in the work
Most theories of charismatic and transformational leadership:
a. emphasize rational processes more than emotional processes
b. emphasize emotional processes more than rational processes
c. give equal attention to rational and emotional processes
d. describe emotional processes and ignore rational processes
Which guideline about management programs and systems is most consistent with
flexible leadership theory?
a. programs and systems should be used to reduce the number of individual managers
that are needed
b. a program or system should not be used if more than one performance determinant
will be affected
c. a program or system should not duplicate the effects of direct behavior by individual
managers
d. programs and systems should be supported by the direct behavior of individual
managers
Which developmental method provides the most varied and intensive feedback to
managers about their traits, skills, and behavior?
a. mentoring programs
b. multisource feedback workshops
c. business game simulations
d. developmental assessment centers
Training programs to enhance leadership skills:
a. are seldom used for effective managers
b. are used mostly for department supervisors
c. are used mostly for top executives in large organizations
d. are widely used for managers in organizations
Research on the way managers acquire leadership skills find that:
a. formal training is integrated effectively with developmental activities
b. classroom training results in more learning than special assignments
c. decisions about job assignments consider developmental objectives
d. learning from experience is an important source of leadership skills
Which statement is most accurate according to the research on gender and leadership?
a. men are more effective than women as leaders in organizations
b. women are more effective than men as leaders in organizations
c. men and women do not differ much in their effectiveness as leaders
d. few studies have compared the effectiveness of men and women leaders
What kind of power is dependent upon friendship and trust?
a. affiliation power
b. dyadic power
c. expert power
d. referent power
Which statement about institutionalization in organizations is most accurate?
a. it describes how subunits with unique expertise gain power in organizations
b. it facilitates an organization’s to adaptation to a changing environment
c. it describes how power is used to enhance or protect that power
d. it demonstrates why political tactics are unnecessary to maintain power
Which is not likely to improve the effectiveness of a self-managed team?
a. let members share in financial gains from improved performance
b. change the membership frequently to give the team fresh ideas
c. provide accurate, timely information relevant to team activities
d. give members training in interpersonal and problem solving skills
In the Vroom-Yetton model of decision participation, the rules for identifying
appropriate decision procedures are designed to protect:
a. the leader’s responsibility and authority
b. the rationality of the decision
c. the right of people to be consulted about decisions affecting them
d. the quality of the decision and subordinate acceptance of it
Which two types of benefits were identified as likely outcomes of mentoring for the
person who is being mentored?
a. psycho-social benefits and transcendence
b. career facilitation and self awareness
c. career facilitation and psycho-social benefits
d. self awareness and psycho-social benefits
Which of the following is not a transformational behavior according to Bass?
a. individualized consideration
b. intellectual stimulation
c. contingent reward behavior
d. inspirational motivation
How are managers most likely to interpret the reasons for effective performance?
a. internal attributions are made for effective performance by subordinates
b. external attributions are made for effective performance by subordinates
c. internal attributions are made for high LMX members and external attributions are
made for low LMX members
d. external attributions are made for high LMX members and internal attributions are
made for low LMX members
How is a strong organizational culture related to the financial performance of an
organization?
a. performance is enhanced
b. performance is reduced
c. performance may be enhanced or reduced
d. there is little impact on performance
Which of the following was not mentioned as a primary determinant of performance for
a functional team?
a. how long the current leader has been in that position
b. trust and cooperation among the team members
c. the organization and coordination of activities
d. member agreement about objectives and strategies
Which of the following is part of Lewin’s model of organizational change?
a. refreezing
b. reinventing
c. reorganizing
b. revitalizing
What statement about leader influence on the ethical behavior of followers is not
accurate?
a. leaders have very little influence on follower ethical behavior
b. leaders can influence it by setting an example in their own behavior
c. leaders can influence it with clear standards and guidelines for ethical behavior
d. leaders can influence it with performance appraisal criteria and rewards
Members are most likely to experience role conflict and divided loyalties:
a. in a cross-functional project team
b. in a self-managed operational team
c. in a traditional work team
d. in a team with a new leader
Which of the following is not an example of resistance to an influence attempt?
a. carry out the request with only the minimum necessary effort
b. delay taking action to see if the agent is serious about the request
c. tell the agent why you are too busy now to carry out the request
d. appeal to a higher authority to rescind or change the request
It is better for a leader to have a moderately high level than a very high level of which
trait or skill?
a. self confidence
b. emotional maturity
c. social intelligence
d. interpersonal skill
Which was not found by most descriptive research on decision processes in
organizations?
a. most major decisions are made in an orderly, rational manner
b. decision processes are prolonged for important decisions
c. decision processes are often affected by organizational politics
d. major decisions may involve a series of small, incremental choices
Which value was not regarded as important for effective leadership in all the cultures
that were studied?
a. compassionate
b. dependable
c. visionary
d. honest
What research method is used most often to study leadership effectiveness?
a. survey field studies
b. laboratory experiments
c. field experiments
d. intensive case studies