Scenario: Silk Industries LLC
Silk Industries LLC comprises two major divisions: consumer products and industrial
products. The consumer product line of the company is well-recognized and consists of
loyal customers worldwide. The management is considering different types of
promotional strategies for the two product divisions.
If Silk Industries is interested in creating buyer demand that will encourage channel
members to stock its products, it should employ ________.
A) a pull strategy
B) a push strategy
C) horizontal integration
D) vertical integration
Scenario: Frankfurter Friday
Betty Cleveland is the vice president of Frankfurter Friday, a highly successful hot dog
joint in Oceania. Her company decides to expand to Asia and identifies China as the
ideal market. Before she leaves for China, she studies their culture extensively and
discovers that the number four is considered extremely unlucky, that not everybody is
fluent in China’s official language-Mandarin-and that punctuality is a highly valued trait
in the country.
When selecting employees to help her establish their chain in China, she decides not to
transfer Craig, as he believes that the people of China are less competent and skilled
than the people of his country. What trait does Craig display?