Following the BRIE model in starting a business, an entrepreneur creates a boundary
within the environment, setting his firm apart from the rest of the environment. In doing
this, the entrepreneur gives the firm an _____.
A. organizational citizenship
B. organizational identity
C. organizational diversity
D. organizational collusion
Cathy has created a website for her shop of homemade chocolates and scented candles.
Apart from traditional retailing, she sends e-mails to the people in her neighborhood.
She also informs customers about various promotional offers through pamphlets. Which
of the following techniques best describes Cathy’s overall marketing method?
A. Embedded marketing
B. Digital marketing
C. Multichannel marketing
D. Word-of-mouth marketing