E) Marriott
Mike works in the marketing department of a consumer package goods manufacturer.
His primary responsibility is the marketing of a new brand of cereal that is targeted to
women. The cereal includes extra calcium and soy to help women avoid osteoporosis, a
disease that weakens bones later in life and primarily affects women. Much research
was conducted before this product was developed, but more is necessary to develop a
marketing communication campaign. Mike is working with an advertising agency to
develop the marketing communication campaign.
The initial research Mike conducted was used to identify women who are in the market
for cereals with these benefits in terms of their characteristics, attitudes, interests, and
motivation. What type of research did Mike conduct?
A) brand experience research
B) consumer insight research
C) marketing communication research
D) message development research
E) evaluation research
Which of the following is an example of external noise that could hinder the consumer’s
reception of the message?
A) advertising clutter
B) the receiver’s needs