Keds has been trying to turn around a long-term slide in its shoe business. For years, it
had depended on its image as the women’s no-frills summer shoe to keep sales moving.
But over time, competition from Sam & Libby and Easy Spirit brands have been
nipping at the heels of Keds. As part of its effort to revitalize the brand several years
ago, Keds’s advertising agency developed a campaign that focuses on the warm, close
relationships between mothers and daughters. According to an issue of Brandweek
magazine at the time, “The new ads really go for the heart.” Copy on the first ad
included the mother saying, “She was my first, I could never tell her how to dress,” with
the daughter saying, “She made me feel pretty even when I had braces.”The copy for
this campaign features moms and daughters commenting on their close relationships,
and Brandweek magazine said that the new Keds ads “really go for the heart.” This
points to the campaign’s focus on
a. identifying emotional benefits.
b. delivering its promise.
c. targeting nonusers.
d. using VALS data.
Taylor, Frenz, and Hynes have recently published a short booklet entitled Media
Choices: Efficiency and Competitive Assessment. This is a tool that advertising agencies
and media planners can offer to clients so they can understand how to better determine
their media mix. Included below are several short excerpts from the booklet. Please
complete the missing part of each excerpt, based on your study of the chapter.
“When a firm compares its brand advertising expenditures in a medium to the total
product category advertising expenditures in a medium, it is able to determine the
a. cost per thousand.”
b. share of voice.”
c. cost per rating point.”