Buyers in Country X preferred to use the older version of Firm A’s product although it
was bulkier and less user-friendly. Buyers in Country Y, however, preferred to use the
newer, lightweight version for its new user interface. What can be inferred from this
information?
A. Firm A needs to revamp its after-sales services.
B. The sales of industrial goods are higher in Country X than in Country Y.
C. The perception of quality can differ across countries.
D. Country X is a highly industrialized nation.
E. Country Y has a lower average income level compared to Country X.
Wayne is working at the overseas branch of his organization. He needs some
clarification about a project. He approaches a senior manager thinking he would get a
good explanation. However, he is instructed to follow protocol and sent away. Also, he
is informed that only team leads are allowed to approach senior managers. This implies
that the organization has a ______ score.
A. high Individualism/Collective Index