a. The researcher classifies people into social class strata by personally rating the
furniture in their homes via on’‘site visits.
b. An attitude researcher obtains people’s reaction to a product display by showing them
the display and then conducting depth interviews with the respondents.
c. A researcher assesses the popularity of various museum exhibits by noting tile wear
in front of each exhibit.
d. A researcher notes the sex and race of each person making a purchase during a
special sale.
e. All of the above are examples of the observation method.
Split’‘half reliability as typically applied is a measure of
a. the internal consistency of the scale.
b. relatively stable characteristics of the individual which affect his score.
c. the simultaneous correlations of all the items.
d. stability and equivalence.
e. none of the above.
The customer information module of a DSS system typically includes all of the
following EXCEPT
a. who uses the product.