Which of the following statements are NOT true of structured’‘undisguised questions?
a. Typically, responses as well as questions are standardized.
b. They tend to be less reliable than other question types because answers may not
reflect the true state of affairs.
c. Providing alternative responses sometimes helps to make the question clear.
d. The use of fixed alternatives sometimes prompts a respondent to provide a response
even when he or she has no opinion.
e. All of the above are true.
The assessment of attitudes by noting consumers’ facial expressions when examining a
new product involves the assumption that
a. a consumer’s reaction is, to a large extent, determined by his personality.
b. consumer behavior is largely determined by stimulus’‘response mechanisms.
c. a consumer’s behavior is in part determined by his attitude, and that attitudes can be
inferred from behavior.
d. behavior changes attitudes.
e. observations of behavior will lead to accurate assessment of attitudes when
experienced observers are used.