Logos such as The Travelers Companies’ umbrella is designed to help customers
overcome the________of services.
a. heterogeneity
b. unpredictability
c. inseparability
d. intangibility
e. perishability
Traditional marketing media are more consumer-driven than digital media.
a. True
b. False
Karen has been a buyer for Ocean Mist, a large cranberry processor, for several years.
Believing that she knows a great deal about cranberries, their growers, and processors,
she decides to go into business by herself. Karen wants to assume no risks of spoilage
or price fluctuations. She sees herself as simply bringing the growers and processors
together. Her new company would be a_________.
a. sales agent