Foreign-owned corporations use foundations:
A. More frequently than U.S. firms.
B. Less frequently than U.S. firms.
C. About as often as U.S. firms.
D. Only for setting up disaster relief.
Answer:
Where are workers not permitted to form independent unions?
A. United States.
B. Communist countries.
C. Military dictatorships.
D. Both B and C, but not A.
Answer:
Privacy rights seek to protect the employees’ private lives from:
A. Competitors’ actions.
B. Workplace violence.
C. Intrusive and unwarranted business actions.
D. Pressure to unionize.
Answer:
Customers can exercise economic stakeholder power by:
A. Voting on a proposed merger for the company and a competitor.
B. Boycotting products if they believe the goods are too expensive.
C. Attending the company’s annual meeting.
D. Applying for a job with the company.
Answer:
This Act makes it a crime to circumvent antipiracy measures built into most commercial
software agreements between the manufactures and their users:
A. Software Business Piracy Act.
B. Digital Millennium Copyright Act.
C. Intellectual Property Millennium Act.
D. Copyright Act of 1998.
Answer:
Manufacturers making false or misleading claims about a competitor’s product is:
A. Illegal but ethical.
B. Illegal and unethical.
C. Legal but unethical.
D. Legal and unethical.
Answer:
Since 1998, the total amount spent on lobbying activity has increased about:
A. 12 percent.
B. 32 percent.
C. 57 percent.
D. 72 percent.
Answer:
The acceleration of globalization has been driven by:
A. Technological innovation.
B. Transportation systems.
C. Social and political reforms.
D. All of the above.
Answer:
Factor conditions are strategic contributions focusing on:
A. The supply of trained workers, physical infrastructure, and natural resources.
B. Policies that create a more productive environment for competition.
C. The demand for a product or service.
D. All of the above.
Answer:
With the explosive growth of technologies that facilitate the sharing of information, this
kind of stakeholder power has become increasingly important:
A. Economic power.
B. Political power.
C. Informational power.
D. Legal power.
Answer:
In 2009 the U.S. government announced plans to spend how much to spur the use of
digital or electronic patient records, as part of a national effort to reduce medical costs?
A. 19 million.
B. 19 billion.
C. 119 billion.
D. 1 trillion.
Answer:
Once a company enters the innovative stage of corporate citizenship, it will:
A. Begin reporting its efforts to stakeholders.
B. Step up its philanthropic giving.
C. Increase the number of stakeholders to the firm.
D. Build more coherent initiatives with stakeholders.
Answer:
According to Barlow v. A.P. Smith Manufacturing:
A. The laws prohibited charitable contributions, at that time.
B. Charitable contributions were bad corporate investments for the short term.
C. Socially responsible actions must be approved by a majority of the firm’s
stakeholders.
D. Socially responsible actions are in investment in the future, thus an allowable
expense.
Answer:
The costs of corporate social responsibility may ultimately be passed on to the:
A. Employees through fewer health benefits.
B. Consumer through high prices.
C. Investor through stock splits.
D. Taxpayers by the government.
Answer:
Corporations that run their operations according to the stakeholder theory of the firm
create value by:
A. Innovating new products.
B. Increasing their stock price.
C. Developing their employees’ professional skills.
D. All of the above.
Answer:
The professional core values for the Public Relations Society of America include:
A. Advocacy and honesty.
B. Expertise and independence.
C. Loyalty and fairness.
D. All of the above.
Answer:
Which of the following statements is not true with respect to acid rain?
A. A primary source of acid rain is coal-fired utilities.
B. Acid rain occurs when carbon dioxide combines with water vapor in the atmosphere.
C. Acid rain is worse in some regions of the United States than others.
D. Acid rain degrades buildings.
Answer:
When environmentally proactive companies seek out imaginative, innovative new
methods for reducing pollution and increasing efficiency, they are adopting which
strategy?
A. Technological innovation.
B. Product differentiation.
C. Green marketing.
D. Cost savings.
Answer:
Governments hold the power to:
A. Grant permission for only specific business activity.
B. Grant or refuse permission for many types of business activity.
C. Refuse permission for only government funded activity.
D. None of the above.
Answer:
Governments being asked to ban the use of cell phones by drivers are examples of a
public policy:
A. Input.
B. Goal.
C. Effect.
D. Tool.
Answer:
According to the United Nations, how many transnational corporations operate in the
global economy?
A. 49,000.
B. 104,000.
C. 290,000.
D. 900,000.
Answer:
Global market channels involve a firm producing goods in:
A. Their home country and exporting them to other countries.
B. Their home country to sell at home.
C. A foreign country to sell at home.
D. A foreign country to sell abroad.
Answer:
A stakeholder map is a useful tool because:
A. It enables mangers to see quickly how stakeholders feel about an issue.
B. It allows managers to evaluate what outcomes are likely regarding an issue.
C. It helps managers discourage or dissolve stakeholder coalitions.
D. Both A and B, but not C.
Answer:
The conditions under which a company’s employees work is called:
A. Labor standards.
B. Sweatshops.
C. Accountability standards.
D. Wage levels.
Answer:
Minority enterprises often do business in locations with:
A. High crime rates.
B. Poor transportation.
C. Low-quality public services.
D. All of the above.
Answer:
Ethisphere Magazine recognizes and rewards ethical leadership and business practices
worldwide according to their:
A. Regulatory Percentage Track (RPT).
B. Ethics and Leadership Radar (ELR).
C. Quality Measurement (QM).
D. Ethical Quotient (EQ).
Answer:
Hiring former government officials for positions in the corporate world is:
A. Normally legal.
B. Always unethical.
C. Considered unethical by over 50% of Americans.
D. A and C, but not B.
Answer:
We are currently in which phase in the development of technology?
A. Industrial.
B. Service.
C. Information.
D. Semantic.
Answer:
The primary purpose of the International Monetary Fund is to:
A. Lend foreign currency to member countries.
B. Exchange one currency for another.
C. Consolidate the debt facing third world nations.
D. Collect the interest on loans made by the World Bank to third-world nations.
Answer:
The digital divide describes the gap between those:
A. Individuals who have technology and those who do not.
B. Businesses who use e-business and those who do not.
C. Hospitals who use online information and those who do not.
D. Individuals who have broadband technology and those who do not.
Answer:
Under the Sarbanes-Oxley Act, corporations are required to:
A. Have executives vouch for the accuracy of a firm’s financial reports.
B. Have their audit committee comprised of only executives employed by the firm.
C. Collect reimbursements from the U.S. government if financial restatements occur.
D. All of the above.
Answer:
Recipients of the corporate ethics awards show that:
A. Awards are based on economic power, not ethical performance.
B. Firms can be financially successful and ethically focused.
C. Being legally compliant results in receiving an ethics award.
D. Improving ethical performance is very costly, but bolsters a firm’s reputation.
Answer:
Which of the following statements is (are) correct about stakeholders’ power?
A. Different stakeholders have different types and degrees of power.
B. Stockholders’ voting power is limited to the percentage of stock owned by the
stockholder.
C. It uses resources to achieve a desired decision or outcome.
D. All of the above.
Answer:
Which of the following is not true about the guidelines for sentencing environmental
wrongdoers set by the U.S. Sentencing Commission?
A. The penalties reflect the severity of the offense and the company’s demonstrated
environmental commitment.
B. Businesses having an active compliance program would receive lighter sentences in
the event of a violation.
C. Businesses having no active compliance program would be granted an extension to
develop a program.
D. Businesses that promptly assisted any victims would receive lighter sentences in the
event of a violation.
Answer:
Supporters of advocacy advertisements believe that they:
A. Identify a company as an interested and active stakeholder.
B. Can help mold public opinion on a particular policy issue.
C. Increase union activity and long-term expenses for an organization.
D. Both A and B, but not C.
Answer:
Describe the role of an organization’s public affairs department and describe who would
be in charge of that department.
Answer:
Human error by employees is a major factor of security breaches in the healthcare
industry.
Answer:
Not all ethics issues in business are the same. Discuss the distinct ethical issues across
three different organizational functions. Highlight details of the professional codes of
conduct for each.
Answer:
Discuss the three forms of gifts typically made by corporations and their foundations.
Which form of gift do you think is most valuable, and why?
Answer:
Define transparency. How does corporate reporting increase business transparency?
Answer:
Define white-collar crime. Provide three examples of such criminal acts.
Answer:
Discuss the ways a business can demonstrate organized involvement with the
community.
Which way do you feel is the most important? Why?
Answer:
How do new technologies increasingly enable businesses to collect and use vast
amounts of personal data about their customers and potential customers? Explain. Do
you think these trends benefit consumers or not, and why?
Answer:
Sometimes businesspeople leave the private sector to take employment in government
before returning to the corporate world.
Answer:
In many countries, the political environment has a select few participants.
Answer:
Describe two tactics used to promote each of the three types of corporate political
strategies.
Answer:
Describe the four elements of a complete assessment of the return on social investment.
How might each of these elements be measured? Which would be the hardest to
measure, and why do you think so?
Answer:
Huge businesses can disproportionately influence politics, shape tastes, and dominate
public discourse.
Answer:
As new technologies have emerged, the variety of available channels of communication
has grown dramatically. Discuss the new technologu-enhanced channels for public
relations and how they have affected the discipline.
Answer:
Discuss why businesses should be ethical.
Answer:
Discuss the following statement: “Effective environmental management makes firms
more competitive.”
Answer:
Social audits look at what an organization does, not at the results of the actions.
Answer: