According to a survey of community relations managers, what is the most important
social issue facing communities today?
A. Education.
B. Health care.
C. Public safety.
D. Housing.
Habitat for Humanity is considered a:
A. Corporation.
B. Government division.
C. Nongovernmental organization.
D. Program for the homeless.
Modern corporations should be socially responsible because they:
A. Are responsible to the stockholders of the company.
B. Create jobs, influencing the lives of employees.
C. Are highly profitable.
D. Generate dividends for the company stockholders.
Scientists believe that if the Montreal Protocol is honored the ozone layer will recover
by:
A. 2015.
B. 2035.
C. 2050.
D. Never.
Many companies have argued that the evolution of strict liability has:
A. Unfairly burdened them with excess costs.
B. Decreased liability insurance rates.
C. Increased corporate revenues and dividends.
D. Changed top management’s attitude about the consumer.
A corporate political strategy does not:
A. Hinder a competitor’s ability to compete economically.
B. Seek to continue the firm’s economic survival or growth.
C. Determine the legal limits allowed for campaign financing.
D. Exercise a firm’s right to a voice in government affairs.
Aristotle argued:
A. Self-control is the most virtuous of values.
B. Faith is a road to charity and modesty.
C. Moral virtue is a mean between two virtues.
D. High-mindedness delivers human integrity.
The lack of jurisdiction of home country governments over supplier behavior is
exemplified by:
A. The United States Department of Labor having no control over safety in Indonesia.
B. OSHA being unable to enforce laws in Alabama.
C. Business elites in developing countries effectively blocking regulation.
D. The Global Compact having moral authority but no enforcement power.
A customer tweeting about a recent bad shopping experience is using which type of
media communication?
A. Paid content.
B. Public service announcement.
C. User-generated content.
D. Event sponsorship.
A stakeholder analysis:
A. Creates equality among all stakeholder interests.
B. Allows managers to examine two primary questions.
C. Involves understanding the nature of stakeholder interests.
D. All of the above.
Customer environmental intelligence includes:
A. Demographic factors.
B. An analysis of the firm’s competitors.
C. New technological applications.
D. The cost of producing consumer goods.
Ethisphere Magazine recognizes and rewards ethical leadership and business practices
worldwide according to their:
A. Regulatory Percentage Track (RPT).
B. Ethics and Leadership Radar (ELR).
C. Quality Measurement (QM).
D. Ethical Quotient (EQ).
Consumers have become more dependent on businesses for product quality because:
A. The complexity of products makes choices complicated for consumers.
B. Instructions for use or care of product are provided in clear and simple language.
C. Their technical competence allows them to inspect the products thoroughly.
D. Competition has forced manufacturers to market lower-quality goods.
Which of the following is an argument against corporate social responsibility?
A. Requires skills businesses may lack.
B. Creates an imbalance between corporate power and its economic responsibility.
C. Improves business value and reputation.
D. A majority of stockholders are against it.
Which of these statements is (are) true regarding minority, women and disabled
veteran-owned firms?
A. They often operate at an economic disadvantage.
B. They have a high rate of business failure.
C. They face competition from more established firms.
D. All of the above.
When undertaking social initiatives, a company:
A. Must take out social responsibility insurance.
B. Will always receive long-term profits.
C. May sacrifice short-term profits.
D. Risks going bankrupt in nearly all cases.
In the United States, the federal government regulates which of the following major
areas of environmental protection?
A. Air pollution.
B. Water pollution.
C. Land pollution.
D. All of the above.
Advertising that is targeted to particular customers, based on their observed online
behavior, is called:
A. Targeted advertising.
B. Tracking advertising.
C. Behavioral advertising.
D. Online advertising.
Which statement(s) below are true about global income?
A. Income is how much one earns in a day or a year.
B. Income at the bottom of the pyramid varies from place to place.
C. Around 400 billion people globally sit at the bottom of the pyramid.
D. Both A and B, but not C.
Where are workers not permitted to form independent unions?
A. Europe.
B. Some communist countries.
C. Some military dictatorships.
D. Both B and C, but not A.
Warning consumers about the possible side effects of pharmaceutical drugs is an
example of consumer protection against:
A. Predatory pricing.
B. Incomplete information disclosure.
C. Hazardous products.
D. Violations of individual privacy.
Stakeholder engagement is, at its core, a:
A. Program.
B. Relationship.
C. Process.
D. Systems model.
If a manger approaches ethics with benevolence in mind, he or she would stress what?
A. Friendly relations with an employee.
B. Company rules and procedures.
C. Laws and professional codes.
D. Economic efficiency.
Lobbyists, under U.S. law, must disclose their:
A. Political affiliation and expenses.
B. Earnings.
C. Expenses.
D. Earnings and expenses.
The main reason a number of European countries require public companies to include
employee members on their boards of directors is so that:
A. The employees will be available to answer other board members’ questions.
B. Management will not have to attend the meetings.
C. Employees interests will be explicitly represented.
D. Employees will have more power than any other stakeholder.
When businesses form voluntary, collaborative partnerships with environmental
organizations and regulators to achieve specific objectives this is called:
A. Inter-organizational alliances.
B. Environmental partnerships.
C. Cross-functional teams.
D. Command and control.
Which of the following is not true about the service phase of technology?
A. It was the fourth phase in the development of technology.
B. It emphasized providing services.
C. It required manual and intellectual skills.
D. It dominated from 1900 to 1960.
A supplier that controls critical worker skills and technical know-how holds which type
of power over their lead firm?
A. Economic.
B. Informational.
C. Legal.
D. Voting.
Representation on the World Bank’s board of directors is based on:
A. The size of the member nation’s population.
B. The size of the member nation’s economy.
C. The size of the member nation’s land mass.
D. Equal representation of all member nations.
Corporate governance involves the exercise of control over a company’s:
A. Finance and accounting departments.
B. Entire corporate direction.
C. Manufacturing facilities.
D. Marketing and human resources departments.
Which of the following is an example of industrial ecology in practice?
A. Developing a paper recycling program in business offices.
B. Using wastes from one process as raw materials for another process.
C. Manufacturing recyclable containers for products.
D. All of the above.
Reasons for the destruction of rain forests include:
A. Commercial logging.
B. Cattle ranching.
C. Conversion of forests to plantations.
D. All of the above.
Under the U.S. Corporate Sentencing Guidelines, if a firm has developed a strong ethics
program, corporate executives found guilty of criminal activity may have their
sentence:
A. Increased.
B. Reduced.
C. Unaffected.
D. Decided by the company.
Studying the underlying cause of repeated supplier violations is called:
A. Capability-building.
B. Supplier scoring.
C. Root cause analysis.
D. Supply chain auditing.
Which sales channel is projected to top $450 billion within the next several years?
A. Online sales.
B. Mobile sales.
C. Brick and mortar stores.
D. Flea markets.