In services, once the aggregate staffing level is determined, the focus is on short-term
workforce and customer scheduling.
Because the world is becoming more highly interconnected, the proximity of an
important supplier’s plants is not crucial in supporting lean production methods.
A doctor completes a surgical procedure on a patient without error. The patient dies
anyway. In operations management terms, we could refer to this doctor as being
efficient but not effective.
According to the theory of constraints, a capacity-constrained resource (CCR) is one
whose utilization is close to capacity and could be a bottleneck if it is not scheduled
carefully.
In exponential smoothing, it is desirable to use a higher smoothing constant when
forecasting demand for a product experiencing high growth.
The total cost of ownership (TCO) is an estimate of the cost of an item that includes all
the costs related to the procurement and use of an item, but it does not include any of
the costs related to disposing of the item after it is no longer useful.
An order winner is a set of screening criteria that permits a firm’s products to be
considered as possible candidates for purchase.
RSFE in forecasting stands for “reliable safety function error.”
A car wash is an example of a single-channel, multiphase queuing system.