MIT researchers determined that 90 percent of shopper’s credit-card transactions could
be used to:
A. Uniquely identify an individual’s shopping habits and preferences.
B. Collect individual social security numbers.
C. Identify an individual shopper using only four bits of secondary information.
D. Both A and C, but not B.
The current trend in the United States of firms’ eliminating domestic partner benefits is
largely due to:
A. The legalization of same-sex marriage in 2015.
B. The costs became prohibitive.
C. State laws banned domestic partner insurance coverage.
D. Insurance companies refused to provide coverage.
Which of the following is a reason for businesses to get involved in the community?
A. To win local support for business activity.
B. To build social capital.
C. To meet stakeholder demands.
D. All of the above.
When a lead firm invests in supplier resources or offers training, this is an example of:
A. Root cause analysis.
B. Supplier development.
C. Supply chain auditing.
D. Shared value.
In 2013, North Korea opened Internet access to which group of people?
A. All of its natural citizens.
B. South Korean residents.
C. Foreigners using mobile devices and laptops.
D. Investors of Koryolink, a state-owned telecommunications company.
Which of the following is not a constituency-building strategy tool?
A. Expert witness testimony.
B. Advocacy advertising.
C. Public relations.
D. Legal challenges.
Which of the following is not true about occupational segregation?
A. It concentrates women in traditionally female-dominated jobs.
B. The pay gap in American businesses persists, in part, because of it.
C. It means that women cannot get the jobs that could break the cycle of relatively low
pay.
D. The large pay gap for Hispanic workers partly reflects their concentration in several
high-paying occupations.
The drivers of stakeholders of engagement are:
A. Scanning, assessment, and growth.
B. Data, strategy, and organizational development.
C. Goals, motivation, and operational capacity.
D. Financial, operational, and legal.
A living wage has been defined as a wage that:
A. Equals or exceeds the minimum wage established by law.
B. Equals or exceeds one-and-a-half times the minimum wage established by law.
C. Support the basic needs of an average-sized family, based on local prices.
D. Support half the basic needs of an average-sized family, based on local prices.
An issue’s public profile indicates to managers:
A. How significant an issue is for the organization, but it does not tell them what to do.
B. Both how significant an issue is for the organization and exactly what to do.
C. Exactly what to do without indicators of how significant an issue is for the
organization.
D. Any of the above depending on the organization type.
Which of the following is indicative of a firm in the pollution prevention stage of the
corporate environmental responsibility model?
A. Realizing that it would be less efficient and more expensive to prevent pollution
before it is created.
B. Focusing on all environmental impacts of the product life-cycle.
C. Minimizing or eliminating waste before it is created.
D. Incurring losses due to environmental costs.
One important aspect of the new social contract is:
A. Fixed pension benefits have increased significantly.
B. Fixed pension benefits have remained a solid incentive for workers.
C. Fixed pension benefits have been eliminated in the U.S. by around 90 percent.
D. Defined contribution plans provide more returns and less risk.
Which one of the following is considered to be a nonmarket stakeholder of business?
A. Customers.
B. Nongovernmental organizations.
C. Creditors.
D. Stockholders.
The buying and selling of goods and services electronically is called:
A. M-commerce.
B. E-business.
C. Telecommunications.
D. Software piracy.
One of the oldest financial-incentive strategy tools is:
A. Political action committee contributions.
B. Political consulting aid.
C. Advocacy advertising.
D. Lobbying.
Economists reported that the costs of regulatory compliance were highest for:
A. Vehicle safety.
B. Antitrust issues.
C. Worker safety.
D. Consumer protection.
Minority enterprises often do business in locations with:
A. High crime rates.
B. Poor transportation.
C. Low-quality public services.
D. All of the above.
Around the world, government:
A. Tends to cooperate with business.
B. Tends to be in conflict with business.
C. Sometimes cooperates and sometimes is in conflict with business.
D. Tends to be controlled by business.
Government’s role is to create and enforce laws that:
A. Control businesses’ actions in society.
B. Protect businesses’ interest in society.
C. Protect society from business.
D. Balance the relationship between business and society.
In 2013, median compensation for directors at the largest U.S. corporations was around:
A. $150,000.
B. $240,000.
C. $550,000.
D. $1,200,000.
The theory of comparative advantage states that:
A. Productivity rises more quickly when countries produce goods and services for
which they have a natural talent.
B. Productivity decreases when countries produce goods and services based on their
natural resources.
C. All countries start out on an equal playing field.
D. Countries that operate under a policy of isolationism have a comparative advantage.
Proponents of business as a political participant argue:
A. A pluralistic system invites many participants.
B. It is business’s constitutional right to be involved.
C. Business is a vital stakeholder of government.
D. Both A and C, but not B.
Which of the following is true about the Toxic Substances Control Act?
A. It required reductions in urban smog, acid rain, and greenhouse gas emissions.
B. It established a national policy to regulate, restrict, and, if necessary, ban toxic
chemicals.
C. It promoted nontoxic chemicals and fuels for business use.
D. It authorized funds for treatment plans and toxic waste cleanup.
What stakeholder group(s) can exercise legal power?
A. Employees.
B. Customers.
C. Shareholders.
D. All of the above.
A firm that has global operations has:
A. All of their manufacturing and service operations abroad.
B. Some or all of their manufacturing or service operations abroad.
C. Manufacturing but not service operations abroad.
D. Service but not manufacturing operations abroad.
Which political action strategy seeks to gain support from other affected organizations
to better influence policymakers?
A. Information strategy.
B. Constituency-building strategy.
C. Financial-incentive strategy.
D. Lobbying strategy.
Organizations with strong positive reputations are generally more successful because
they:
A. Receive fewer opportunities.
B. Are generally less immune to long-term criticism.
C. Often get the benefit of the doubt in uncertain circumstances.
D. Both A and C, but not B.
Most U.S. state laws permit the monitoring of employees through:
A. Tracking software.
B. Eavesdropping on phone calls.
C. Recording computer keystrokes.
D. All of the above.
Before deregulation, government agencies frequently:
A. Held prices artificially high, shielding businesses from competition.
B. Held prices artificially low, shielding consumers from selection.
C. Encouraged overseas trade, shielding businesses from competition.
D. Discouraged overseas trade, shielding consumers from selection.
How can a lead firm improve a supplier’s performance when the cost to replace the
supplier is high?
A. Engage the supplier in capability-building.
B. Fire the supplier.
C. Report the supplier to the Better Business Bureau.
D. Build the supplier’s products internally.
Supporters of advocacy advertisements believe that they:
A. Identify a company as an interested and active stakeholder.
B. Can help mold public opinion on a particular policy issue.
C. Increase union activity and long-term expenses for an organization.
D. Both A and B, but not C.
Which country has made the greatest progress in reducing its solid waste stream?
A. United Kingdom.
B. Germany.
C. Sweden.
D. United States.
Hiring former government officials for positions in the corporate world is:
A. Normally legal.
B. Always unethical.
C. Considered unethical by over 50% of Americans.
D. A and C, but not B.
In a survey of 110 companies in 2014, the most frequent public affairs tactic was related
to:
A. Grassroots issues.
B. Political action committees.
C. Issues management.
D. Federal government regulations.
Business leaders, like automaker Henry Ford developed these programs to support the
recreational and health needs of their employees.
A. Corporate social responsibility programs.
B. Corporate citizenship programs.
C. Social networking programs.
D. Paternalistic programs.