Unwanted physical touching is an overt form of sexual harassment.
Supporting someone else’s opinion despite your reservations about it is an example of
collaborating.
Culture facilitates commitment to something larger than individual self-interest.
The planning function involves defining an organization’s goals and establishing an
overall strategy for achieving those goals.
Serial socialization is characterized by the use of role models who train and encourage a
newcomer.
Actively and constructively attempting to improve conditions is part of the loyalty
response to dissatisfaction.
A person’s tendency to believe he or she can predict the outcome of random events is
known as the self-serving bias.
Selective perception refers to a sender’s purposely manipulating information so the
receiver will see it more favorably.
According to the Americans with Disabilities Act, employers are under no obligation to
make accommodations for individuals with physical or mental disabilities.
In terms of intraorganizational behavior, all things being equal, integrative bargaining is
preferable to distributive bargaining.
A profit-sharing plan works by tying rewards to productivity gains as the only criterion.
Role perception indicates our view of how we are supposed to act in a given situation.
The major advantage of flextime is that it can be used for all categories of jobs.
Motivation is defined as the processes that account for an individual’s intensity,
direction, and persistence of effort toward attaining a goal.
According to Herzberg, the opposite of ‘satisfaction” is “dissatisfaction.”
Other-outside is a referent comparison that refers to ________.
A) an employee’s experiences in a similar position outside the employee’s current
organization
B) another individual or group of individuals inside the employee’s organization
C) an employee’s experiences in a different position inside the employee’s current
organization
D) another individual or group of individuals outside the employee’s organization
E) an employee’s experiences in a different position outside the employee’s current
organization
The three-component model of creativity proposes that individual creativity essentially
requires expertise, creative thinking skills, and ________.
A) external locus of control
B) intrinsic task motivation
C) emotional intelligence
D) positivity offset
E) selective perception
Raymond Mayer is conducting a study on discrimination against campaign activists
based on gender. In his study, he noted that male executives who visited Indonesian
villages to promote the use of renewable energy received a highly positive response. In
contrast, women who visited the same villages received an antagonistic response.
However, Mayer stated that his findings only applied to villages. In this study, the
presence of a village is considered a ________ variable.
A) global
B) general
C) dependent
D) non-reactive
E) contingency
Which of the following statements regarding leadership is true?
A) All managers are leaders.
B) Formal rights ensure good leadership.
C) Formal appointment is essential in creating leaders.
D) All leaders are hierarchically superior to followers.
E) Nonsanctioned leadership is as important as formal influence.
Which of the following statements is most likely to be true about differences between
men and women in relation to emotional reactions?
A) Men are more emotionally expressive than women.
B) Men experience emotions more intensely than women.
C) Women express anger more frequently than men.
D) Women tend to hold onto emotions longer than men.
E) Men display positive emotions more frequently than women.
Joe Sullivan and Mark Holland, members of the top management at EuAir, a European
airlines, were preparing for a meeting to discuss strategies to combat the recent rise in
fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices
significantly impact the health of the world economy. Joe spoke of how higher oil
prices since 1999, partly the result of OPEC supply management policies, contributed
to the global economic downturn in 2000-2001. Mark agreed but added that the right
kind of strategy could help them overcome this challenge, and that they could even use
the situation to hike fares and generate additional revenues. Which of the following
statements, if true, would denote the occurrence of groupshift in Mark’s opinions during
the meeting?
A) Mark thought that EuAir should suspend some of its less profitable flights in the
short run in favor of the routes that have greater demand among consumers.
B) Mark proposed that this was an opportunity for EuAir to use its brand name
effectively and diversify into other products and services.
C) Mark agreed with Joe’s opinion that providing the best service possible, even if it
meant incurring a loss in the short run, would be the best strategy.
D) Mark proposed that the prices be hiked and additional customer service measures be
included so costumers have the best experience flying with EuAir.
E) Mark encouraged the top-management team to consider laying off surplus
employees and rightsizing EuAir to enhance its efficiency and lower costs.
________ seeks to measure, explain, and sometimes change the behavior of humans
and other animals.
A) Meteorology
B) Theology
C) Epistemology
D) Lexicology
E) Psychology
Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been
asked to complete a self-report survey to help interviewers understand if she is the right
candidate for the job. From the interview, they have found that she is extroverted,
empathic, scrupulous, and cooperative in nature, which are key characteristics needed
for the job. These characteristics about Lugo indicate her ________.
A) talent
B) skill
C) knowledge
D) genealogy
E) personality
During which phase of the negotiation process do the parties have the actual discussion
to hash out an agreement?
A) preparation and planning
B) definition of ground rules
C) closure and implementation
D) bargaining and problem-solving
E) integration of preferences
Which of following is true regarding text messaging?
A) They represent the best means to communicate long messages that must be archived.
B) The guidelines for business use of texting are still evolving.
C) They represent a secure mode of communication that cannot be intercepted.
D) Instant messaging is not dependent on the availability of Internet or computers.
E) Text messaging is transmitted primarily via computers.
What is employee involvement and why is it important? What are the two major forms
of employee involvement?
Provide a workplace example of informal training for technical skills and another for
problem-solving skills.
Explain the conflict resolution strategies used by collectivist cultures.
List and describe different variable-pay programs.
Discuss the difference between strong and weak organizational cultures and discuss the
effect that a strong culture can have on an acquisition or merger.
What purposes do performance evaluations serve in organizations?
What are the various ways in which the organizational culture can be transmitted to the
employees?
What are the three components of an attitude?
Identify and explain the two dimensions of leadership described in the Ohio State
Studies.
How would you relate substitutes, trust, and online leadership?