Quantitative reviews, also known as meta-analyses are used to evaluate the
effectiveness of HRM methodology.
A blended training approach could include an integration of classroom and e-learning
training approaches.
EEO legislation is meant to ensure that personnel selection decision are
non-discriminatory, however, the law is silent on issues related to training,
compensation and employee discipline.
Diversity is an issue to consider relative to HR selection, however, not at the HR
planning stage.
A discretionary penalty of up to $7,000 may be enforced for each serious OSHA
violation.
Third parties that specialize in facilitating importing and exporting are called
intermediaries.
Random drug testing is illegal under the Drug Free Workplace Act, companies are
limited to pre-employment testing.
An advantage of the observation method of work analysis is that it allows you to
capture all aspects of complex jobs at the top of the organization.
While it is true that unionized workers have higher base pay than non-unionized
workers, the same cannot be said for the level of benefits received by unionized
workers, who generally have fewer benefits than their peers in nonunion organizations.
A company can establish a BFOQ for a position and legally defend that job
qualification by presenting evidence of customer preference for that quality in an
employee.
A company that provides service of repairs of refrigerators has noticed that their overall
performance has been declining over the past 3 years. They are interested in increasing
the performance of the entire team of service personnel, including measurements of
time and cost of repair visits. Which of the following is correct?
A) Management should be concerned with measurement of objectives being too
objective
B) Management should pull together a team and design a ProMES program.
C) Management should focus on individual performance measurements and not try to
measure aggregate performance
D) Management should implement a forced distribution performance appraisal system.
E) Management should understand that performance levels move up and down in cycles
and they need to simply wait until the next cycle of increased performance begins.
Occupational injuries resulting in loss of consciousness must be recorded to be in
compliance with OSHA.
All of the following statements are true regarding profit sharing plans EXCEPT:
A) they are often used as a means of reducing turnover.
B) they have been criticized as being remote and unrelated to performance.
C) they were designed to motivate cost savings.
D) the group that saves the most money receives the bonus.
E) they provide long-term incentives.
What type of evaluation measures should HR professionals collect if they want to
assess
the extent to which trainees’ understand the materials/concepts presented in training?
A) Behavioral
B) Organizational results
C) Reaction
D) Learning
E) Attitudes
Which of the following statements is true regarding training evaluation?
A) Most companies recognize the importance of evaluation and conduct comprehensive
evaluations
B) Favorable trainee reaction data virtually guarantees that a training program was
effective
C) Without evaluation it is very difficult to show that training was the reason for any
improvement
D) A CEO would not be interested in changes to organizational results as a result of a
training program
E) Testing trainees after the training, but not before, is an effective means to assess the
degree to which participants mastered the content
Which training method allows the trainee to take responsibility of learning the
knowledge or skills at his or her own pace?
A) Job rotation
B) Podcasting
C) Experiential learning
D) Massed learning
E) Self-directed learning
A primary outcome of work analysis will be the ability to
A) identify candidates for promotion
B) determine the activities that make up a job
C) identify the key elements of the corporate culture
D) Test the organization’s compensation practices
E) Investigate and document individual employee competencies
Management by Objectives (MBO):
A) Provides brief descriptions of levels of performance.
B) Selects the anchor which is most descriptive of the person being appraised.
C) Requires the rater to indicate how frequently the ratee has performed each of the
listed behaviors.
D) Calls for comparison between specific, quantifiable target goals and the actual
results achieved by an employee.
E) Makes comparisons among ratees according to some measure of effectiveness or
simply overall effectiveness.
A mature company is expanding into overseas markets. A few U.S. managers will be
transferred, but most new employees will be hired. The strategic plan involves focusing
on research and development and new technology introduction. Which of the following
HR activities will be the highest priority in support of the move and corporate strategy?
A) Succession planning
B) evaluation of downsizing potential
C) Labor supply and demand forecast
D) Turnover analysis
E) Delphi planning
A _____ should contain job identification information, a job summary, the job duties,
accountabilities, and job specification or employment standards information.
A) job classification
B) job specification
C) job description
D) job evaluation
E) job summary
All of the following are examples of internal factors that can influence HR planning
EXCEPT:
A) strategic business planning
B) diversification
C) legal environment
D) projected staff availability
E) recruitment planning
Which of the following is an organizational assessment program?
A) Succession planning
B) Realistic recruitment
C) Career workbooks
D) Skills inventory
E) Career center
Which of the following is an example of job family?
A) Secretary, receptionist, assembler
B) Word processor, receptionist, administrative assistant
C) Scientist, engineer, doctor
D) Lawyer, doctor, engineer
E) Psychologist, teacher, doctor
The __________ challenge ascertains if the managers have identified and collected the
right measures of success.
A) metrics
B) perspective
C) execution
D) validation
E) Globalization
As a part of Environmental scanning HR planners should:
A) Use data to determine if there are threats to the organization, such as political
changes that will impact the demand for highly trained personnel within the company.
B) Interview managers to gain a better understanding of the specific department in
which HR decisions are or will be made.
C) Develop a process and forms that will predict the availability of human resources
through succession planning.
D) Ensure that final interviews of qualified applicants provide more realistic job
previews.
E) Use regression analysis in order to quantifiably project resource availability from
internal and external sources.
All of the following are benefits of a career development system EXCEPT:
A) evaluation of career tools and practices.
B) realistic staff and development planning.
C) helpful assistance with career decisions.
D) clarification of goals of the organization.
E) enhanced reputation s a people developer.
The competence to perform an observable behavior is known as _____.
A) ability
B) knowledge
C) tasks
D) skill
E) attitude
A(n) __________ involves the purchase of an up-and-running business that has
established suppliers and customers.
A) Start-up operation Acquisition
B) Alliance
C) Strategic alliance
D) Sole ownership
E) Acquisition
All of the following are forms of direct compensation except?
A) Base salary
B) Dental benefits
C) Vacation
D) 401K
E) Defined contribution pension
Define disparate treatment and disparate (adverse) impact. How are they different? Give
an example of each.
Explain why work analysis is important to an organization and especially to the HR
manager. Use examples to illustrate.
What are the benefits of developing learning objectives for a training program?
List the seven general style categories into which O*NET classifies jobs.
List the five Asian economies expected to share the world’s largest economies with the
U.S. by 2020.
Explain the demerits of the traditional approach to pay.
Briefly explain the three most common forms of bargaining.