All of the following are types of corporate cultures except:
a. adaptability culture.
b. clan culture.
c. consistency culture.
d. involvement culture.
e. achievement culture.
Cultural values in organizations are rarely observed, but are rather deeply embedded to
the extent that members are not consciously aware of them.
a. True
b. False
Which of these styles would likely be appropriate for a counseling job?
a. Intuitive-feeling
b. Sensation-thinking
c. Intuitive-thinking
d. Sensation-feeling
e. None of these.
_____ refers to the tendency of people in groups to suppress contrary opinions.
a. Point-counterpoint
b. Groupthink
c. Devil’s advocacy
d. Escalating commitment
e. Brainstorming
A contingency view argues that there is one best way to manage an organization.
a. True
b. False
A situation that arises when all alternative choices or behaviors have been deemed
undesirable because of the potentially negative ethical consequences, making it difficult
to distinguish right from wrong, is considered:
a. a moral agent.
b. a social responsibility.
c. an ethical dilemma.
d. an ethical standard.
e. discretionary responsibility.
Which of the following refers to the degree to which a person is focused on a few goals,
thus behaving in ways that are responsible, dependable, persistent, and achievement
oriented?
a. Agreeableness
b. Conscientiousness
c. Emotional stability
d. Openness to experience
e. Extroversion
Which of the following responsibilities is purely voluntary and is guided by a
company’s desire to make social contributions not mandated by economics, law, or
ethics?
a. Ethical
b. Economic
c. Legal
d. Discretionary
e. Stakeholder
When quality control measures at the local tire plant were found to be inadequate,
managers were asking themselves, “How did this occur?” and “What is the result?” The
company is in which stage of the managerial decision-making process?
a. Selection of a desired alternative
b. Development of alternatives
c. Diagnosis and analysis of causes
d. Recognition of decision requirement
e. Evaluation and feedback
The capital budget lists planned investments in major assets such as buildings, heavy
machinery, or complex information technology systems.
a. True
b. False
A manager in for-profit business focuses primarily on _____, while a manager of a
non-profit focuses on _____.
a. the bottom-line; employee morale
b. the bottom-line; social impact
c. profitability; customer satisfaction
d. market share; the bottom-line
e. customer satisfaction; organization reputation
The final step to be managed in the change process is:
a. freezing
b. implementation
c. intervention
d. planning change
e. envisioning change
According to the BCG Matrix, which of the following exists in a mature, slow-growth
industry, but is a dominant business in the industry, with a large market share?
a. Question mark
b. Asterisk
c. Dog
d. Star
e. Cash cow
_____ environment consists of demographic factors, such as population density.
a. Technological
b. Sociocultural
c. Legal-political
d. Internal
e. Economic
Which strategy can be profitable for an organization when customers are loyal and
willing to pay high prices?
a. Focus
b. Globalization
c. Overall cost leadership
d. Differentiation
e. Liquidation
The control ‘system” at FreshFood Corporation is based on the culture of the
organization and norms that develop in the individual work teams. This is an example
of:
a. bureaucratic control.
b. decentralized control.
c. organizational control.
d. feedback control.
e. none of these.
_____ means that each employee is held accountable to only one supervisor.
a. Scalar principle
b. Unity of command
c. Work specialization
d. Division of labor
e. Span of management