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In an attempt to increase unionism, unions are now targeting low-wage service workers.
a. True
b. False
The _____ has stringent rules requiring the payment of overtime to nonsupervisory
employees who work more than forty hours a week.
a. Fair Labor Standards Act
b. Equal Pay Act
c. Rehabilitation Act
d. Taft-Hartley Act
A union will not usually take a weak case to arbitration for the fear of losing member
support.
a. True
b. False
Individuals working internationally need to know as much as possible about all of the
following host-country characteristics EXCEPT:
a. social and business etiquette.
b. cultural values and priorities.
c. political structure and current players.
d. popular fashion trends.
The "horn error" is the opposite of the "halo effect."
a. True
b. False
Organizational changes are said to be _____ when external forces have already affected
an organization's performance.
a. proactive
b. intentional
c. reactive
d. negative
Rights arbitration is provided for the determination of conflicting interests.
a. True
b. False
A recent Gallup study reported that firms with top engagement scores had _____ higher
profitability.
a. 21 percent
b. 32 percent
c. 16 percent
d. 45 percent
Employers use stock ownership incentive plans to increase employee ownership in the
company.
a. True
b. False
_____ is a competency of the HR manager earned by developing personal relationships
with people both internal and external to the firmdemonstrating the values of the firm,
standing up for one's own beliefs, and dealing with all parties equitably.
a. Change mastery
b. HR mastery
c. Business mastery
d. Personal credibility
A major problem of employee stock ownershipplans is that:
a. motivation of employees is rarely achieved.
b. employees viewit as a form of management control.
c. itplaces employees' pensions at risk.
d. itcan be damaging to the financial well-being of an organization.
Dividing the performance evaluation meeting into two sessions, one for the
performance review and the other for the employee's growth plans, is a good strategy to
improve communication between the parties.
a. True
b. False
