When interviewing prospective employees, Samuel, a seasoned manager, often
observes hand gestures, facial expressions, and use of space to gauge individuals’
personalities. These are all examples of:
a. listening.
b. nonverbal communication.
c. empathizing.
d. direct communication.
e. nuance communication.
Centralization and short time horizon are primarily used by creative organizations.
a. True
b. False
Women and minorities who have found their opportunities limited in the corporate
world are seeing intrapreneurship as the only way to go.
a. True
b. False
Using the logic of the BCG grid, Theresa should recognize that her strategic business
unit was in which quadrant?
Scenario – Theresa Teutul
Theresa Teutul was an executive with Digital Industries, a leading manufacturer of
color televisions. She recognized that the color television market in the late 1970’s was
facing significant challenges. After two decades of highly successful development and
marketing, the sales of color televisions had slowed and replacing older color television
sets largely created her market.
a. Star
b. Cash Cow
c. Question Mark
d. Dog
e. None of these
A culture that accepts only one way of doing things and one set of values and beliefs is
referred to as a(n) _____.
a. primary culture
b. preferred culture
c. dominating culture
d. monoculture
e. pluralism
The classical model of decision making is based on _____ assumptions.
a. philosophical
b. irrational
c. economic
d. uncertainty
e. technological
Managers focus on the various elements of the scorecard to set targets, evaluate
performance, and guide discussion about what further actions need to be taken.
a. True
b. False
An individual at the postconventional level lives up to expectations of others, fulfills
duties and obligations of social systems, and upholds law.
a. True
b. False
Organizations that want to challenge their employees and stay competitive can easily be
stress-free.
a. True
b. False
With exporting, the corporation transfers its products for sale and its production
facilities in foreign countries.
a. True
b. False
If Bradley Hak is responsible for maintaining information links both inside and outside
organizations by using mail, phone calls, and conducting meetings as daily activities, he
would be considered a:
a. figurehead.
b. liaison.
c. negotiator.
d. monitor.
e. spokesperson.
All of the following are characteristics of the administrative decision making model
except:
a. vague problem and goals.
b. conditions of certainty.
c. limited information about alternatives and their outcomes.
d. satisfying choice.
e. all of these are characteristics of administrative decision making model.
Louise works in the manufacturing department at Ice Sculptures. The work in Louise’s
department is low in task specialization. As a result, Louise:
a. usually performs a single task.
b. does a variety of tasks and activities.
c. is often bored.
d. is rarely challenged.
e. generally goofs-off.