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_____ occurs when individuals in a teamstrive for agreement among themselves rather
than assessing information accurately.
A. Groupthink
B. Intuition
C. Bounded rationality
D. Escalating commitment
E. Representativeness bias
Information flows to and from one central member of the group in a _____ network.
A. circle
B. all-channel
C. chain
D. wheel
E. cubic
One advantage of face-to-face communication and electronically transmitted verbal
communication is that they both demand attention.
A. True
B. False
The esteem or high repute that individuals or organizations gain when they behave
ethically is called _____.
A. trust
B. reputation
C. social responsibility
D. moral standing
E. emotional value
Which of the following describes the language used by computers, consisting of zeros
and ones,to perform their functions?
A. Geometric
B. Logarithmic
C. Digital
D. Analog
E. Symbolic
The methods for acquiring, organizing, storing, manipulating, and transmitting
information are known as information technology.
A. True
B. False
Directive behaviors are beneficial when usedon independent-thinking subordinates who
work best when left alone.
A. True
B. False
Quiet and earnest managers cannot be charismatic.
A. True
B. False
Days sales outstanding is aprofit ratio that reveals how efficiently managers are
collecting revenue from customers to pay expenses.
A. True
B. False
Formal work groups are cross-functional teams composed of members from different
departments.
A. True
B. False
Organizations are effective when managers minimize the amount of input resources.
A. True
B. False
_____ gives managers the right to direct and control their subordinates' behavior to
accomplish organizational goals.
A. Entropy
B. Synergy
C. Esprit de corps
D. Authority
E. Equity
The president at Protector's Insurance takes pride in the fact that his organization strives
to behave legally and ethically. The company advocates an approach that tries to
balance the interests of different stakeholders in relation to the claims of other
stakeholders. What approach to social responsibility is the organization implementing?
A. Accommodative
B. Proactive
C. Defensive
D. Obstructionist
E. Offensive
The sharing of information by means of facial expressions and body language is known
as _____.
A. vociferation
B. verbal communication
C. nonverbal communication
D. biased communication
E. perceptual communication
In a bureaucratic system of administration, obedience owed to a manager depends on
his or her personal qualities such as personality and social status.
A. True
B. False
If a manager designs the organizational hierarchy based on the characteristics of the
organizational environment, he is acting in accordance with _____.
A. Equity theory
B. Fayol's theory
C. Contingency theory
D. Queuing theory
E. Chaos theory
Which of the following is a characteristic of first-line managers?
A. They are responsible for finding the best way to organize human resources and other
organizational assets.
B. They evaluate whether the organization's goals are appropriate.
C. They are responsible for daily supervision of the nonmanagerial employees.
D. They instruct top managers on the suitability of organizational goals.
E. They develop and fine-tune the skills and know-how of middle managers.
Financial information provides managers with all the information required to measure
the four building blocks of competitive advantage.
A. True
B. False
A situation in which the number of suitable alternatives are greater than what a manager
can evaluate is called _____.
A. prior-hypothesis
B. bounded rationality
C. productive blocking
D. illusion of control
E. satisficing ambiguity
Filtering occurs when senders withhold part of a message because they think the
receiver does not need the information or will not want to receive it.
A. True
B. False
