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Rites of enhancement ________.
A) allow an organization to change its norms and values
B) motivate organizational members to be committed to the company's norms and
values
C) build common bonds between organizational members
D) encourage members to learn and internalize the organization's norms and values
Which of the following statements is true regarding direct supervision?
A) Direct supervision allows managers to ensure that subordinate are not hiding any
crucial information.
B) The method of direct supervision is more effective in flat rather than tall
organizations.
C) Direct supervision is not suitable for on-the-job task learning.
D) The method of direct supervision is more effective in organic rather than in
inorganic structure.
A ________ is a business authorized to sell a company's products in a certain area.
A) cartel
B) joint venture
C) franchise
D) collusion
Which of the following statements is true regarding top-down change?
A) Generally, top-down change is more difficult to implement than bottom-up change.
B) Top-down change is implemented by employees at low levels in the organization and
gradually rises until it is felt throughout the organization.
C) A top-down change is an evolutionary change.
D) Typically, organizations that engage in top-down change are well-run, are used to
change, and change often.
Which of the following technologies is most likely to be used for producing huge
volumes of standardized products, such as cars, razor blades, aluminum cans, and soft
drinks?
A) sequential-process technology
B) large-batch technology
C) continuous-process technology
D) small-batch technology
A ________ structure organizes divisions according to the requirements of the different
locations in which an organization appears.
A) geographic divisional
B) product divisional
C) functional
D) multidivisional
Which of the following types of property rights is typically used to protect the name of
a product and any symbols or logos associated with it?
A) patent
B) trademark
C) copyright
D) industrial design right
Which of the following is a divisional structure in which a centralized set of support
functions services the needs of a number of different product lines?
A) product team structure
B) multidivisional structure
C) product division structure
D) market structure
Which of the following statements is most likely to be true regarding an organization
that follows an r-strategy?
A) Organizations following an r-strategy always concentrate their competences and
skills to compete for resources in a single niche.
B) Typically, organizations use an r-strategy when they are operating in an oligopoly.
C) An organization following an r-strategy obtains first-mover advantages.
D) Typically, an r-strategy is used by that organization which has diversified its
business in unrelated areas.
To become core competences, the functional resources possessed by an organization
should be ________.
A) plentiful and easily available
B) easily replaceable with alternative resources
C) unique and difficult to imitate
D) cheap
Norms are ________.
A) formal written statements that control behavior
B) atypical behaviors of a group of people
C) formal actions at lower levels in an organization
D) behaviors that are representative of a certain group
3M and HP, invest heavily to improve their skills in R&D and product design. This is an
example of a ________ strategy.
A) functional-level
B) business-level
C) supply-level
D) corporate-level
Which of the following managers has a staff role?
A) R&D manager
B) production manager
C) divisional manager
D) assembly line supervisor
________ is the process by which an organization allocates people and resources to
organizational tasks and establishes the task and authority relationships that allow the
organization to achieve its goals.
A) Differentiation
B) Decentralization
C) Integration
D) Standardization
Which of the following statements is true regarding an adaptive culture?
A) An adaptive culture is cautious and conservative.
B) Organizations with adaptive cultures are less likely to survive in a changing
environment than organizations with inert cultures.
C) According to Kotter and Heskett, organizational learning is higher in organizations
with adaptive cultures than that in organizations with inert culture.
D) An adaptive culture discourages lower and middle level managers from taking risks.
