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Placement describes where a product or service gets located in the marketplace.
a. True
b. False
Answer:
Gender harassment consists of unwanted sexual comments and sexual behaviors.
a. True
b. False
Answer:
Organizations in collectivist societies are more likely to hire based on family
connections and friendships.
a. True
b. False
Answer:
In this stage of issue maturity, only activist communities are aware of the problem.
a. Emerging
b. Latent
c. Institutionalized
d. Consolidating
Answer:
Caveat "venditor" is another term for "buyer beware.
a. True
b. False
Answer:
Individuals at the pre-conventional level of moral thinking decide on the basis of direct
consequences.
a. True
b. False
Answer:
Kim always sought to foster a work environment of openness and collaboration. This
type of leadership had a positive effect on the team because they saw that Kim sought to
build
a. Honesty
b. Trust
c. Confidence
d. Compromise
Answer:
A business that sponsors of teams of volunteers is fulfilling which level of business
responsibilities?
a. Economic
b. Philanthropic
c. Legal
d. Ethical
Answer:
All of the following increase the damage done by emotional labor EXCEPT:
a. Being well suited for service roles
b. Interacting with aggressive clients
c. High levels of interaction with customers
d. Suppressing negative emotions
Answer:
When a co-worker confronted Grady about the large discrepancy in the inventory list,
he claimed, "The boss made me do it." This dissonance is an example of:
a. Moral imagination
b. Moral intensity
c. Moral disengagement
d. Moral hypocrisy
Answer:
This type of role model (exemplar) strives to be ethical consistent throughout life.
a. Moral leader
b. Moral hero
c. Moral worker
d. Moral friend
Answer:
What is the goal for utilitarianism?
a. Maximize profits
b. Maximize the good effects or outcomes of decisions
c. Pursue what is best for one's self
d. Define personal goals and virtues
Answer:
Which is a universal human right according to the UN Declaration of Human Rights?
a. Freedom of movement
b. Freedom of religion
c. Freedom to own property
d. All of the above
Answer:
Member of virtual teams are more likely to loaf than in face-to-face teams.
a. True
b. False
Answer:
Which of the following is a source of organizational conflict?
a. Procedures
b. Values
c. Roles
d. All of the above
Answer:
To avoid becoming dependent on a toxic leader,
a. Adopt a protective position
b. Learn to be reactive
c. Let individuals self-select for leadership positions
d. Demand leaders who tell the truth
Answer:
Which is a true statement about organizational trust?
a. Makes an organization more productive
b. Those who trust put themselves in a vulnerable position
c. Imposes an obligation to protect the rights and interests of others
d. All of the above
Answer:
Which is NOT a characteristic of Managing Up/Leading Up?
a. Understand yourself, understand your boss, understand your organization
b. Blend your work styles with your boss and co-workers as best as possible
c. Clarify any expectations with your supervisor and colleagues
d. Always be sure your opinion is what matters most
Answer:
Concertive control (unobtrusive control) often goes unrecognized.
a. True
b. False
Answer:
In groupthink, putting pressure on dissenters is a sign of closed-mindedness.
a. True
b. False
Answer:
When changing ethical culture, choose one component to focus on.
a. True
b. False
Answer:
In the book, "bad apples" and "bad barrels" are referred to as:
a. Failed equipment; failed plans
b. Organized people; organized function
c. Unethical people; unethical organizations
d. Bad fruit; bad equipment
Answer:
Aristotle lays out specific rules for making ethical decisions.
a. True
b. False
Answer:
Future orientation describes cultures that emphasize planning and investing. (a)
a. True
b. False
Answer:
In _____________ cultures, leaders are honored as a special class of people.
a. High power distance
b. Low power distance
c. High uncertainty avoidance
d. Low uncertainty avoidance
Answer:
In this type of confirming response, one communicator accepts the feelings of the other
as legitimate.
a. Endorsement
b. Acknowledgement
c. Recognition
d. Helpfulness
Answer:
All of the following are elements of the definition of organizations EXCEPT:
a. Three or more people
b. Goal directed
c. Unstructured interaction
d. Socially constructed
Answer:
Ethically transformed organizations focus primarily on complying to legal
requirements.
a. True
b. False
Answer:
Refusing to lump people into categories reflects which psychological process of a
mindful state?
a. Creation of new categories
b. Welcoming new information
c. Openness to different points of view
d. Looking to future interaction
Answer:
Benevolent paternalism shares much in common with servant leadership.
a. True
b. False
Answer:
Name and explain the stages of corporate citizenship.
Answer:
Identify factors that contribute to sexual harassment.
Answer:
How does minority opinion benefit a small group?
Answer:
Define values and outline how they relate to ethical decision-making and behavior.
Answer:
Name and explain the ethical commitments we must make to engage in dialogue.
Answer:
Why is confirmation at the "heart of dialogue?
Answer:
What three factors should whistle-blowers consider before going public with their
concerns?
Answer:
Name and explain the four domains that are addressed by CSR activities.
Answer:
Identifying and responding to changing social and ethical conditions is called
________________.
Answer:
What are the elements of a more holistic approach to preparing to be an accountant?
Answer:
An organizational story consists of a narrative and its ________________________.
Answer:
What are the elements of a sexually hostile work environment?
Answer:
Explain the difference between Act and Rule Utilitarianism.
Answer:
Provide examples of li in business relationships.
Answer:
___________ are repeated organizational dramas.
Answer:
______________ bring about change while remaining in the organization.
Answer:
Why is it important to take a systematic approach to changing ethical culture?
Answer:
