The universality of management means that ________.
A) all managers in all organizations perform the four management functions
B) all managers in all organizations perform the same quantity of managerial functions
C) all managers in all organizations perform managerial functions in similar ways
D) any manager can work in any organization and perform any management function
Which of the following is an example of a feedforward control measure used to control
possible workplace violence?
A) Clearly communicate the security policies to employees.
B) Use corporate hotlines for reporting and investigating incidences.
C) Review company policies and change, if necessary.
D) Investigate incidences and take appropriate action.
The essence of affirmative action is to ________.
A) provide positive reinforcements to encourage desirable behavior
B) prevent employees from behaving unethically
C) prevent discrimination and enhance the status of members from protected groups
D) provide experiential exercises and on-the-job coaching for employees
When a company combines with firms in different and dissimilar industries, it indulges
in ________.
A) unrelated diversification
B) horizontal integration
C) vertical integration
D) focused diversification
In the job characteristics model, the dimension of ________ refers to the degree to
which doing work activities required by a job results in an individual obtaining direct
and clear information about the effectiveness of his or her performance.
A) task significance
B) feedback
C) task identity
D) autonomy
The accountant told Ellen that he had difficulty understanding some of the technical
terms used in her memorandum. These technical terms are commonly known as
________.
A) encoding
B) vernacular
C) techspeak
D) jargon
Bixler Corporation boasts that it has the fewest warranty claims in its industry. We can
infer from this that ________.
A) Bixler’s quality is a competitive advantage
B) Bixler has an ineffective TQM program
C) Bixler has employed design thinking in the development of its products
D) Bixler is using social media to promote its products
Bill Sanderson, a manager in a manufacturing firm in New York has a tendency to view
the world only through his U.S.-based perspective. What can be deduced about his
attitude?
A) He has an elitist attitude.
B) He has a polycentric attitude.
C) He has a parochialistic attitude.
D) He has a geocentric attitude.
Which of the following is true regarding task forces?
A) They have a longer life span than cross-functional teams.
B) Team members are not required to perform any other tasks while serving on the task
force.
C) The team takes on newer issues or problems as older ones get resolved.
D) They tackle specific short-term problems affecting several departments.
________ involves ensuring that work activities are completed efficiently and
effectively by the people responsible for doing them.
A) Leading
B) Managing
C) Planning
D) Organizing
CISCO’s Unified Personal Communicator allows fast and easy access to voice, video,
instant messaging, web conferencing, voicemail, and presence capabilities through a
single, multimedia interface on a PC or Mac. Which of the following aspects of
communication problems does this personal communicator address?
A) security concerns arising from the use of the Internet
B) time-space constraint
C) decoding errors
D) encoding errors
Trait theory ignores ________.
A) physical traits of leaders
B) the aspects of honesty and integrity
C) the interactions of leaders and their group members as well as situational factors
D) the fact that leaders should be able to create visions and solve problems
The purchasing manager assigned to the team had already worked with Dan in the past.
However, a difference of opinion had soured their relationship. As a result, the
purchasing manager is unable to objectively evaluate and appreciate the various aspects
of the current project described in the memorandum Dan prepared. This is an example
of ________.
A) noise
B) framing
C) filtering
D) distraction
A student who never considers breaking into an instructor’s office to steal an accounting
exam didn’t think twice about asking a friend who took the same course from the same
instructor last semester what questions were on the exam. What does this example
illustrate?
A) This example illustrates the concept of issue intensity.
B) The student involved has an internal locus of control.
C) The student involved has a strong ego strength.
D) This example illustrates the concept of value-based management.
Kevin is a whirlwind as a research and development supervisor. His colleagues are
surprised that even though he makes decisions very quickly and always with less
information than others, his decisions are as good as anybody else’s. This information
implies that Kevin has ________.
A) high intuition
B) high Machiavellianism
C) high risk-taking ability
D) low cognitive dissonance
In the expectancy theory, ________ is the degree to which the individual believes that
performing at a particular level is instrumental in attaining the desired outcome.
A) expectancy
B) valence
C) performance-reward linkage
D) effort-performance linkage
As a flower arranger, Beth doesn’t have to wait for someone to tell her. She can look at
an arrangement and know whether she did a good job. Beth’s job has ________.
A) low task significance
B) low skill variety
C) high feedback
D) high autonomy
Which of the following attributes of a communication method will be the most
important for a scientist who has to send large amounts of data to a colleague?
A) complexity capacity
B) feedback
C) formality
D) interpersonal warmth