Verbal intonation refers to how loud the speaker speaks.
Innovation and super-high quality are typically the keys to a cost-leadership strategy.
The group is likely to work on its primary task during the adjourning stage of group
development.
The most drastic renewal strategy an organization can carry out is a retrenchment
strategy.
In Herzberg’s view, removing a factor of dissatisfaction makes a person more satisfied
with his or her job.
Which of the following is an example of a structural organizational change?
A) changing employee attitudes
B) changing work practices
C) purchasing new work equipment
D) changing managerial span of control
Which of the following is a basic definition of ethics?
A) rules that define good and evil
B) laws that define legal and illegal
C) principles that define right and wrong
D) principles that define standards of decency
Larger organizations tend to have ________ than smaller organizations.
A) more specialization
B) less departmentalization
C) less centralization
D) fewer rules and regulations
After purchasing new computers for her department, a manager is now comparing the
performance of the new computers to the computers they replaced. Which stage of the
decision-making process is she carrying out?
A) analysis of alternatives
B) evaluation of decision effectiveness
C) selection of an alternative
D) implementation of an alternative
Which of the following is NOT considered to be a characteristic of organizational
culture?
A) attitudes about taking risks
B) aggressiveness and competitiveness
C) purchasing policies
D) attention to detail
This is the PRIMARY reason for why managers often travel long distances to have a
face-to-face meeting with someone.
A) It shows respect.
B) Most communication is done through body language.
C) Other forms of communication have security concerns.
D) It communicates a sense of power, rank, and mobility.
Which statement is true of accountability?
A) Work team members are individually accountable only.
B) Work team members are both individually and mutually accountable to one another.
C) Work group members are mutually accountable to one another.
D) Work group members are both individually and mutually accountable to one another.
An entrepreneurial venture that manufactures low-cost generic pills would be likely to
be ________.
A) very organic in structure
B) very innovative
C) fairly mechanistic in structure
D) very informal in structure
Sticking to a decision despite evidence that it is a mistake is called ________.
A) escalation of commitment
B) escalation of rationality
C) satisficing commitment
D) error enhancement
A soap company that features a bath soap department, a laundry detergent department,
and a dish soap department is using which of the following?
A) process departmentalization
B) functional departmentalization
C) product departmentalization
D) customer departmentalization
Max Weber felt this was an ideal form of organization.
A) a democracy
B) a work group
C) a bureaucracy
D) a meritocracy
Linden State University (Scenario)
Marta is a dean at Linden State University, a school with an enrollment of almost
20,000 students. In her daily activities, Marta has to deal with problems that involve
students, faculty, curriculum, budgets, and a variety of other things.
Marta is currently focusing her efforts on fundraising. She sees this generation as the
cohort on which to focus most of her attention.
A) Gen Y, because it is the wealthiest generation
B) the Baby Boomers, because they are the most ethical generation
C) the Baby Boomers, because they are the largest and wealthiest generation
D) the Post-Millennials, because they are the largest generation that is still looking
forward to college
Today’s managers are moving away from formalization and trying to be this.
A) more rigorous
B) more flexible
C) more strict
D) less permissive
Which of the following is on the rise in today’s organizations?
A) respectful behavior
B) use of good manners
C) hostility and aggression
D) amicable relations
A ________ is the actual physical product encoded by the source.
A) channel
B) message
C) thought
D) source
Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games
and other kinds of software for consumers. Janice loves the company but feels that the
economy is too slow to expect any kind of overwhelming success at this point in time.
For now, Janice just wants the company to survive. In a few years the company perhaps
can look forward to true success. Which view of management does Janice espouse?
A) the omnipotent view of management, because success rides on external factors such
as the economy
B) the symbolic view of management, because success rides on external factors such as
the economy
C) the symbolic view of management, because success rides on internal factors such as
the judgment of Theodore and Janice
D) the omnipotent view of management, because success rides on internal factors such
as the judgment of Theodore and Janice
Failing to discard successful plans from the past is likely to lead to ________.
A) more success because conditions are unlikely to change in the future
B) failure because conditions are likely to change in the future
C) success because of the high quality of the plans
D) failure because of the low quality of the plans
Which of the following is most likely to provide a competitive edge for a person
applying for a job in a law firm?
A) exceptional math skills
B) exceptional writing skills
C) computer programming experience
D) musical ability
All of the following are common rationalizations that workers use to justify workplace
theft EXCEPT ________.
A) “Everyone does it.”
B) “They’ll never miss it.”
C) “I deserve this.”
D) “I owe money from gambling.”