MHR 388 Test 1

Type

Quiz

Book Title

Business Communication: Building Critical Skills 6th Edition

ISBN 13

978-0073403267

July 13, 2015

In a descriptive dictionary, words are defined as they are supposed to be used.

Some meanings are negotiated as people interact one-on-one with another person.

An informative report summarizes completed work or research that results in action or

recommendation.

We recognize words by their shapes.

If a report is shorter than 25 pages, writers must list only the two or three highest levels

of headings.

A chronological report records events in the order in which they happened or are

planned to happen.

In a prospecting letter, applicants must not create a bridge between the attention-getter

and their qualifications.

Managing incoming e-mails has little effect on overall time management of office

workers.

Informal interactions give people a chance to work out dozens of small issues.