In using MBO, objectives should be set by the:
a. supervisor.
b. employee.
c. supervisor and the employee jointly.
d. accounting department.
e. top management.
The decision to recruit, hire, train and promote both men and women equally is based
on the ethical approach of _____.
Scenario – Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware,
Inc., was receiving requests from men and women inside the firm and outside the firm,
asking him to review the company’s promotion policies. Of the 52 middle and high
level executives, only three were women. The pressure was to review the policies that
had led to this perceived imbalance and, if appropriate, take the steps necessary for
correction.
a. utilitarian approach.
b. individualism approach.
c. moral rights approach.
d. all of these provide the basis.
e. none of these.
Messages that are designed to share information among teams and departments that can
help the organization change, grow, or improve are called change initiatives and
improvements.
a. True
b. False
The virtue ethics approach to ethical decision making says that moral behavior stems
from personal virtues.
a. True
b. False
On the continuum of empowerment, what is the highest level of empowerment that
requires the most complex skills?
a. Self-management
b. Suggestion programs
c. Participation groups
d. Cross-functional teams
e. Periodic briefings
Some companies hire competitive intelligence professionals to scan the external
environment and provide data and research on relevant domestic and global trends.
a. True
b. False
Equity financing is when funds are invested in exchange for ownership in the company.
a. True
b. False
_____ is an individual’s belief about his or her abilities to successfully accomplish a
specific task or outcome.
a. Self-control
b. Self-efficacy
c. Self-reinforcement
d. Autonomy
e. Delegation
The firm’s financial position with respect to assets and liabilities at a specific point in
time is shown by its:
a. activity ratio.
b. profitability ratio.
c. income statement.
d. liquidity ratio.
e. balance sheet.
According to Mintzberg, when Amanda attends a subordinate’s wedding she is
performing which of these roles?
a. Monitoring
b. Figurehead
c. Spokesperson
d. Leader
e. Liaison
Follett and Barnard were early advocates of a more humanistic perspective on
management that emphasized the importance of understanding human behavior, needs,
and attitudes in the workplace as well as social interactions and group processes.
a. True
b. False
During the norming stage of team development, individual personalities emerge causing
conflict and disagreements.
a. True
b. False
A(n) _____ perspective provides a broader way of thinking, a way of searching for
patterns, and determining whether they recur across time periods.
a. analytical
b. futuristic
c. systematic
d. methodical
e. historical
Which approach to change implementation should be used when a crisis exists?
a. Education
b. Participation
c. Coercion
d. Top management support
e. None of these
Jenna composes an email from home to her boss to inform him that she will be late
getting to work that day. The act of composing an email involves which stage of the
communication process?
a. Selecting a channel
b. Sifting through noise
c. Providing feedback
d. Encoding the message
e. Decoding the message
The _____ is the basis for the strategic level of goals and plans which in turn shapes the
_____, and _____ level.
a. goal; mission, tactical
b. objective; operational, mission
c. operational goal; mission and tactical
d. mission; tactical, operational
e. tactical plan; operational, mission
_____ is by far the most difficult situation for a decision-maker.
a. Certainty
b. Risk
c. Uncertainty
d. Ambiguity
e. Brainstorming