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All of the following are examples of the formal socialization process EXCEPT:
a. An applicant visiting a company website
b. A mentor assigned to help a new employee
c. A training session for new workers
d. A supervisor explaining company policies
Answer:
_____________ is meeting expectations; __________ is exceeding expectations.
a. Managing up; leading up
b. Following up; managing up
c. Leading up; managing up
d. Managing up; striving up
Answer:
In Kohlberg's stages of moral development, a child obeys the rules of the house in order
to avoid a punishment. This is an example of which stage in Kohlberg's moral
development theory?
a. Stage 1
b. Stage 2
c. Stage 3
d. Stage 4
Answer:
As a leader, state your position on an issue early in the group's discussion.
a. True
b. False
Answer:
Becoming more mindful is extremely difficult if not impossible.
a. True
b. False
Answer:
The staff felt very skeptical of their boss. Frequently, they would complain and critique
new policies as though they were tabloid magazines. A new employee, Jessica, found
that the staff struggled with the:
a. Challenge of Bad News
b. Challenge of Obligation
c. Challenge of Obedience
d. Challenge of Cynicism
Answer:
Jue is a concerned listener who is skilled at building relationships. Unfortunately, he has
a tendency to overlook the faults of others. He reflects which listening style?
a. Time-oriented
b. People-oriented
c. Content oriented
d. Action oriented
Answer:
Offering to repair the damage takes place in which element of an effective apology?
a. Acknowledgement
b. Remorse
c. Reparations
d. Explanation
Answer:
According to results of studies using the Defining Issues Test, when education stops,
moral development plateaus.
a. True
b. False
Answer:
What is a true statement about altruism?
a. People are naturally selfish
b. Easy to put into practice
c. Promotes healthy organizations
d. Can be counted on to always produce good results
Answer:
Matthew felt the company product could be of danger to its consumers. In an effort to
prevent any further contamination in future sales, he pulled the product from the
shelves. This is an example of which type of moral imagination?
a. Coalition
b. Compromise
c. Collaboration
d. Consent
Answer:
Feminine/low power distance/low uncertainty avoidance cultures are generally more
corrupt.
a. True
b. False
Answer:
Women are more influenced by the expectancies of their managers than are men.
a. True
b. False
Answer:
Which of the following is a myth or barrier to ethical transformation?
a. The belief that values and standards are set for good in childhood
b. Organizational ethics is a fad
c. Ethical change is easy
d. All of the above
Answer:
Which theorist developed the four-component model of ethical behavior?
a. Lawrence Kohlberg
b. James Rest
c. Patricia Werhane
d. Rushworth Kidder
Answer:
Which set of global standards is based on corporate codes of conduct?
a. UN Declaration of Human Rights
b. Global Business Standards Codex
c. CSR Principles
d. UN Global Compact
Answer:
Which of the following emotional skill sets is most difficult to use?
a. Understanding emotions
b. Using emotions
c. Managing emotions
d. Identifying emotions
Answer:
All of the following are causes of escalation of commitment EXCEPT:
a. Risky shift
b. Want to justify earlier choices
c. Overconfidence
d. All of the above
Answer:
________________ consider themselves to be citizens of the world
a. Ethnocentrists
b. Cosmopolitans
c. Universalists
d. Inclusivists
Answer:
What is NOT a key element of Confucianism?
a. Relationships
b. Etiquette (policies, norms, & procedures)
c. Personal virtues
d. Risk
Answer:
A company charged with bribing a supermarket to put its products at the end of an aisle
has an ethical issue with
a. Product
b. Placement
c. Promotion
d. Price
Answer:
Treating the other person with respect is which type of confirming response?
a. Recognition
b. Acknowledgement
c. Endorsement
d. Friendliness
Answer:
According to ___________________ theory, followers emulate the ethics of their
leaders.
a. Servant leadership
b. Transformational leadership
c. Social Learning
d. None of the above
Answer:
Which is a true statement about the role of emotion in moral decision-making?
a. View emotion with suspicion
b. Rely on emotion, not logic
c. Use both cognition and emotion
d. None of the above
Answer:
Anger over unfair treatment of minimum wage workers is an example of an
a. Other-suffering emotion
b. Self-conscious emotion
c. Other-blaming emotion
d. Other-praising emotion
Answer:
All of the following are elements of the organizational spirituality EXCEPT:
a. Inner life
b. Meaningful work
c. Community
d. Unity of belief
Answer:
According to the Society for Human Resource Management (SHRM), HR professionals
should continually improve their skills and knowledge. This describes which guideline?
a. Ethical Leadership
b. Professional Responsibility
c. Professional Development
d. Fairness and justice
Answer:
The Fraud Triangle consists of motivation, opportunity, and _______________.
a. accomplices
b. foresight
c. justification
d. intelligence
Answer:
Financial professionals who are overconfident fall victim to which fallacy?
a. Fallacy of unrealistic optimism
b. Fallacy of omnipotence
c. Fallacy of invulnerability
d. None of the above
Answer:
Which of the following is a characteristic of high context communication?
a. Rarely express direct disagreement
b. Heavy emphasis on written contracts
c. Face conflict head on
d. None of the above
Answer:
The morality of a power source depends on the ends or goals that it serves.
a. True
b. False
Answer:
Members of _______________ cultures are more likely to put money away in
long-term savings plans.
a. Future orientation
b. Humane orientation
c. Performance orientation
d. Feminine
Answer:
Making sense of the data we have gathered takes place during which step of the
Lonergan/Baird method?
a. Be attentive
b. Be intelligent
c. Be reasonable
d. Be responsible
Answer:
Which is NOT a formal element of ethics culture for an organization?
a. Core values
b. Ethics officers
c. Norms
d. Structure
Answer:
Identify your listening style and how your style has helped or hurt your relationships.
Answer:
Why is it hard to get organizational subgroups to cooperate?
Answer:
Any effective apology begins with _______________.
Answer:
Select a stakeholder group of your organization and identify the CSR actions that
should be directed at that group.
Answer:
___________ is self-centered (I-It) communication.
Answer:
Having high expectations of the self is called the _____________ Effect.
Answer:
What is a Questionable Practice (QP)?
Answer:
According to Immanuel Kant, "treating humanity as an end" means treating people with
_____________.
Answer:
Human rights protect the ____________ of every person.
Answer:
___________________ describes how people try to control the images others have of
them through their behaviors.
Answer:
Outline suggestions for dealing with stories that encourage unethical behavior.
Answer:
In _________________ sexual harassment, individuals are coerced into providing
sexual favors in return for getting jobs and promotions.
Answer:
What does it mean for organizational leaders to act as moral managers?
Answer:
According to the ______________ rule, the best choice is the alternative that
guarantees everyone a minimum level of benefits.
Answer:
_____________ are standardized procedures for evaluating an organization's social and
environmental impact.
Answer:
Identify and explain the components of psychological ownership.
Answer:
Outline the Five "I" model of decision-making.
Answer:
Explain the Principle of Veracity.
Answer:
