Firms that are high on uncertainty or that operate in volatile environments would
benefit most from HR strategies that involve:
A) variable pay and flexibility.
B) control emphasis and fixed pay.
C) centralized pay decisions and explicit job descriptions.
D) internal recruitment and a formal hiring process.
Which of the following is required to have an affirmative action plan?
A) International corporations
B) Private firms with at least 100 employees
C) Government agencies
D) Private firms with at least 25 employees
Managers that suspect drug use is the source of an employee’s performance problems,
should most likely:
A) refer the employee to an AA group.
B) begin discipline procedures.
C) interview co-workers.
D) dismiss the employee.
Which of the following enforces EEO laws?
A) Judicial branch
B) Executive branch
C) U.S. Congress
D) State governments
The training manager and production managers are discussing what type of training
would best meet the skill deficiency they have identified among the production
workers. This discussion shows that the training process is in the:
A) needs assessment phase of the training cycle.
B) development and conduct phase of the training cycle.
C) evaluation phase of the training cycle.
D) recognition phase of the training cycle.
E) feedback phase of the training cycle.
Companies using performance-based compensation systems tend to be:
A) publicly-held corporations in competitive markets.
B) smaller, rapidly growing companies that face strong competitive pressures.
C) larger firms with several layers of management that operate in relatively stable
markets.
D) large firms that desire to break out of the “pack” and distinguish themselves from
competitors.
Fetal protection became a national issue:
A) in 1954, when GM restricted pregnant women from the assembly line.
B) in 1969, when certain painkillers resulted in deformities in newborns.
C) in 1982, when Johnson Controls’ prohibited women of childbearing age from
working in certain jobs.
D) in 1994, when DuPont lost a suit against it by female workers restricted from
chemical processing jobs.
An employer’s best defense against liability in a negligent hiring lawsuit is to use which
of the following selection tools?
A) Structured interviews
B) Honesty tests
C) Personality tests
D) Reference checks
Lionel Electrical has recently developed a comprehensive safety program. Which of the
following is LEAST likely to occur at the firm as a result?
A) Reducing accident-related costs
B) Conducting fewer safety inspections
C) Experiencing fewer employee accidents
D) Receiving fewer workers’ compensation claims
A team-based job design would work best for a business under what circumstances?
A) The business has a bureaucratic organization structure.
B) The business has a flat and boundaryless structure.
C) The business maintains a strong defender strategy.
D) The business is considering a move toward goal-setting theory.
Job analysis is helpful to HR professionals in performing which of the following tasks?
A) Establishing an HRIS
B) Developing a budget
C) Designing a benefit plan
D) Recruiting employees
If a business is downsizing, it is most likely:
A) offering training and development opportunities to new hires.
B) improving worker efficiency through reorganization.
C) reducing the size and scope of the business.
D) offering early retirements to older workers.
Additional Case 15.2
TimeTable, Inc. plans to expand its manufacturing facilities. It is considering expansion
either here in the United States or in Europe’”Germany, Sweden, Great Britain, or
France. It may also look at Japan or China, but those are currently second-tier choices.
In selecting a country, the CEO wants to avoid political involvement. While friendly
toward unions, he doesn’t want a union that is politically oriented. In fact, the CEO of
TimeTable was once a union official. He went through a career change, earned an
MBA, and moved into the executive management ranks about ten years ago.
TimeTable has a strong positive working relationship with its union. Management feels
the NLRB is wrong in its ruling about the Wagner Act and is aggressively building
labor-management teams. The CEO of TimeTable is even considering giving the union
a seat on the board of directors.
Refer to Additional Case 15.2. TimeTable’s CEO’s career experiences are similar to the
CEOs of major corporations in which country?
A) China
B) Japan
C) Sweden
D) Great Britain
Which of the following is NOT a common issue associated with dual-career couples?
A) Experiencing conflicts between personal lives and career lives
B) Needing flexible scheduling to handle childcare responsibilities
C) Struggling with career advancements that involve a geographic move
D) Requiring additional health care benefits to cover both members of the couple
Which of the following is a characteristic of most cash balance plans?
A) Cannot be converted from traditional pension plans
B) Ineffective at retaining younger employees
C) Higher retirement income than traditional pension plans
D) Time-consuming recordkeeping required
Tupperware was able to actually decrease turnover by building relationships with sales
consultants through what form of communication?
A) Voice mail
B) Downward
C) Social
D) Media
Which of the following is a self-assessment tool?
A) Career workbooks
B) Psychological testing
C) Succession planning
D) Performance appraisals
Prior to 1935, the U.S. government viewed the free market as a system that:
A) should provide guaranteed protection to labor unions.
B) could be improved with government restrictions.
C) best suited private employee relationships.
D) should exclude labor organizations.
Many former employers are reluctant to give references for fear of liability if the
reference keeps the former employee from getting a job. The courts have held that
employers have a “qualified privilege” if the employer:
A) only discusses EEO-related information.
B) has selection test information to support the reference.
C) only gives information to an inquirer who has a job-related need to know.
D) qualifies the information as “his/her opinion” and not necessarily factual.