Programs and budgets are which type of operational plan?
a. single-use
b. standing
c. continuous, ongoing
d. occupational
During this century, several studies regarding leadership traits have proven that:
a. leadership traits are universal.
b. leadership and management are the same.
c. no specific list of successful leadership traits exists.
d. leadership traits, skills, and behaviors are common.
Management information systems would best be identified as:
a. people-based.
b. computed-based.
c. accounting-based.
d. production-based.
Communication is complete when ____________ takes place.
a. feedback
b. verbal expression
c. face-to-face communication
d. mutual understanding
Standing committees are permanent by design; however, ____________ committees are
set up to accomplish a task and then disband.
a. ad hoc
b. balanced
c. cross-functional
d. deliberate
An organizational design that groups departments based on organizational outputs is
called:
a. functional structure.
b. divisional structure.
c. matrix.
d. team.
Drug-addicted employees are protected from discrimination by the:
a. Americans with Disabilities Act.
b. Rehabilitation Act.
c. Civil Rights Act.
d. Equal Employment Opportunity Guidelines
Controls that focus on “after the fact” are called ____________ controls.
a. diagnostic
b. feedback
c. feedforward
d. therapeutic
A mechanistic structure is a tight organizational structure characterized by the following
except:
a. rigidly defined tasks.
b. formalization.
c. rules and regulations.
d. communication is horizontal.
Individually and collectively setting and achieving goals by exercising related functions
and coordinating various resources describes __________.
a. leadership
b. supervision
c. management
d. administration
The theoretical premise that the sum of 1 + 2 + 3 will equal 7 or more is known as:
a. systems awareness.
b. quality effort.
c. synergy.
d. contingency thinking.
The terms __________ are often used interchangeably.
a. opportunity and decision making
b. problem solving and decision making
c. problem solving and organizing
d. organizing and staffing
Every organization’s internal environment is composed of elements within its borders
that managers create, acquire, and utilize.
The definition of quality has not changed over time.
Morale is a physical human aspect of work.
Natural forces can make things cheaper or more expensive.
We all have the same amount of time; therefore, time is not a limiting resource.
Changes in an organizational system usually do not effect other subsystems or
components of that organization.
Impersonal communication allows for feedback.