According to the Panel Study of Entrepreneurial Dynamics, the business idea and the
decision to start a business were simultaneous for a majority of entrepreneurs.
With the many sales and service businesses built using the Internet, a low-cost, low-risk
approach for testing feasibility exists using the concept of a pilot test.
Productivity is the total value of all inputs to the transformation process divided by the
total value of the outputs produced.
It is mandatory for every paragraph in a business report to have a topic sentence.
Customer interaction is often high for manufacturing processes, but low for services.
Writing effectively requires managing the emphasis in your sentences in such a way
that your key points stand out.
In order to have a career in operations management, one must have a degree in statistics
or quantitative methods.
A license is a legal agreement that grants rights to use a particular piece of intellectual
property.
In the past half-century, while the number of people employed in manufacturing in the
United States has decreased slightly, the output per worker has increased significantly.
Illiteracy and poor diets have been known to cost countries up to what percent of their
productivity?
A) 2%
B) 5%
C) 10%
D) 20%
E) 50%
Which of the following is true about sentence unity?
A. Using prepositions to hold unrelated ideas together in a sentence is the most efficient
way of maintaining sentence unity.
B. Excessive detail often causes violation of unity in sentence.
C. You can give unity to sentences that contain unrelated ideas by putting the ideas in
one single sentence.
D. You can give unity to sentences that contain unrelated ideas by coordinating the
ideas.
E. You can give unity to sentences that contain unrelated ideas by avoiding
subordination of the clauses involved.
_____ requires an entrepreneur to assess whether the situation faced is one that is the
same as it has been traditionally or if it is changing.
A. Business process modeling
B. Opportunity identification process
C. Pilot test
D. Radical innovation strategy
When people find a way to turn their hobbies into successful businesses, which of the
following is most likely to be the source of their business idea?
A. Family and friends
B. Education and expertise
C. Serendipity
D. Personal interest
If a business owner assumes that he or she needs to do all the work, make all the sales
calls, and solve everybodys problems, which major pitfall is the business owner
becoming a victim to while trying to become more innovative?
A. Obeying rules that do not exist
B. Judging ideas too quickly
C. Identifying the wrong problem
D. Failing to ask for support
Obeying rules that do not exist is a major pitfall that a business owner can be victim to
if he or she tries to do everything while trying to become more innovative.
The person most responsible for popularizing interchangeable parts in manufacturing
was
A) Frederick Winslow Taylor
B) Henry Ford
C) Eli Whitney
D) Whitney Houston
E) Lillian Gilbreth
Which of the following pioneers was not making a professional impact during the
Scientific Management Era?
A) Frank Gilbreth
B) W. Edwards Deming
C) Henry L. Gantt
D) Lillian Gilbreth
E) Frederick W. Taylor
The Ten Critical Decisions of Operations Management include
A) layout strategy
B) maintenance
C) process and capacity design
D) managing quality
E) all of the above
When a bookstore starts to sell videos, music, and coffee as well, it uses which of the
following elements of the SCAMPER tool?
A. Rearrange
B. Eliminate
C. Combine
D. Substitute
A person or organization offering the rights to use a particular piece of intellectual
property is referred to as the:
A. bailor.
B. franchisor.
C. licensor.
D. licensee.
The “Father of Scientific Management” is
A) Henry Ford
B) Frederick W. Taylor
C) W. Edwards Deming
D) Frank Gilbreth
E) just a figure of speech, not a reference to a person
Gabriel has a product idea of a device which he believes will help people manage their
daily chores, hence making their lives easier. The description of the product is most
likely to address which aspect of the I2P analysis?
A. The extent of IP protection for the idea
B. The novelty of the product
C. The royalty that the product is likely to generate
D. The value add for customers
A firm cleans chemical tank cars in the Bay St. Louis area. With standard equipment,
the firm typically cleaned 70 chemical tank cars per month. They utilized 10 gallons of
solvent, and two employees worked 20 days per month, 8 hours a day. The company
decided to switch to a larger cleaning machine. Last April, they cleaned 60 tank cars in
only 15 days. They utilized 12 gallons of solvent, and the two employees worked 6
hours a day.
1> What was their raw material and their labor productivity with the standard
equipment?
2> What is their raw material and their labor productivity with the larger machine?
3> What is the change in each productivity measure?
Many owners of consulting companies took their own skills and launched businesses by
selling those skills to other companies or individuals who needed them. This is an
example of which of the following sources of business ideas?
A. Family and friends
B. Serendipity
C. Education and expertise
D. Personal interest
Which of the following would not be an operations function in a commercial bank?
A) auditing
B) teller scheduling
C) maintenance
D) collection
E) check clearing
Which of the following statements is true about sentence length?
A. The more words and ideas there are in a sentence, the lesser the likelihood of
misunderstanding.
B. Business audiences prefer longer sentences because they provide more information.
C. Business audiences tend to prefer long, complex sentences instead of short ones.
D. Business audiences prefer longer sentences because they are more persuasive.
Which of the following aspects of the SCAMPER tools involves searching for
opportunities that arise when a person gets rid of something or stops doing something?
A. Adapt
B. Eliminate
C. Rearrange
D. Modify
Which of the following sentences violates the unity of the given paragraph? The old
woman was hungry. She asked her granddaughter to cook. The granddaughter is an
artist. The granddaughter was reluctant to cook. After much persuasion, she agreed to
cook for her grandmother.
A. The old woman was hungry.
B. She asked her granddaughter to cook.
C. The granddaughter is an artist.
D. The granddaughter was reluctant to cook.
E. After much persuasion, she agreed to cook for her grandmother.
Which of the following nets the largest productivity improvement?
A) increase output 15%
B) decrease input 15%
C) increase both output and input by 5%
D) increase output 10%, decrease input 3%
E) decrease input 10%, increase output 3%
According to Graham Wallas description of the creative process, the _____ stage of a
creative thought involves exploring the problem or opportunity in all directions.
A. illumination
B. incubation
C. preparation
D. verification
What are some of the ethical and social challenges faced by operations managers?
__________ is the ability of the organization to be flexible enough to cater to the
individual whims of consumers.
What was the BCFs program expense ratio for 2010 and 2009? Where did you find this
information?
__________ is the set of activities that transforms inputs into goods and services.
Me
__________ is the total of all outputs produced by the transformation process divided
by the total of the inputs.
Felicien grows mirlitons (thats Cajun for Chayote squash) in his 100 by 100 foot
garden. He then sells the crop at the local farmers market. Two summers ago, he was
able to produce and sell 1200 pounds of mirlitons. Last summer, he tried a new fertilizer
that promised a 50% increase in yield. He harvested 1900 pounds. Did the fertilizer live
up to its promise?
Me
Me