Leadership styles are made up of both perceived approaches and:
a. behaviors.
b. rights.
c. privileges.
d. rewards.
The initial work for developing a human resource plan is to conduct a ____________.
a. job description
b. job enrichment
c. job specification
d. job analysis
Each employee should have only one ____________, but may have more than one
____________, depending on the relationship between departments.
a. objective, goal
b. boss, supervisor
c. task, job
d. office, workspace
In the 21st century career environment, which is a good rule to follow?
a. Keep your eyes on globalization.
b. Become a leader.
c. Never stop trying to grow.
d. All of these answers.
The Japanese philosophy, kaizen, is interpreted to mean:
a. increase profits.
b. lower costs.
c. work harder.
d. continue to improve.
Authority remains with the ____________, and ____________ remains with the
individual.
a. person; power
b. organization; authority
c. group; individuality
d. position; power
When a manager approaches a problem by focusing from generalized issues to specific
issues, he/she is using the ____________.
a. decision tree
b. gaming theory
c. funnel approach
d. queuing model
By using a just-in-time production system, organization limit the need for
____________.
a. supplier support
b. warehouse overhead
c. customer specifications
d. customer research
The measurement of success for QWL in any organization is to:
a. increase profits.
b. provide pay raises.
c. satisfy and motivate employees.
d. satisfy customers needs.
Which two “market” axes form the dimensions of the BCG Matrix?
a. stars and dogs
b. increases and decreases
c. cash cows and question marks
d. growth rates and shares
Appraisal methods include the following except:
a. the point method.
b. management by objectives.
c. behavioral anchored ratings scale.
d. computer monitoring.
A plan provides specific answers to all of the questions except:
a. how.
b. why.
c. who.
d. when.
High certainty is less taxing than high uncertainty for managers making decisions.
At the corporate level, the foundation for strategy is leadership and control.
Consequential ethics focus on the concept of duty.
Job enlargement means horizontal loading.
Managerial decisions differ according to the level of management and the nature of the
situational variables.
Establishing performance standards is the last step in the control process.
Reorganization does not require significant attention to assigning work and delegating
authority.
Stretch goals are also called BHAGS.
Data centers are a function of a centralized CIS.
Marketing, finance, and R&D are associated directly with differentiation strategy.