Deming’s total quality management system largely ignored the needs of customers.
Motivation is a drive that some people have and others don’t have.
Charismatic and visionary leadership are the same thing.
Both Henri Fayol and Adam Smith saw division of work as an important principle of
management.
Managers should expect contingent workers and core employees to be equally
committed to the organization’s goals.
The Daily Recorder is considering raising its price from 60 cents to 75 cents. Which
stakeholders should it consider most in making this decision?
A) All stakeholders should be considered equally.
B) all internal stakeholders
C) all external stakeholders
D) its customers
Those arguing against being socially responsible might make the claim that costs for
social goals are ultimately ________.
A) paid for by the people being helped
B) paid for by companies in the form of tax breaks
C) paid for by consumers in the form of higher prices
D) are never paid by anyone
Workers with a Theory X point of view would be most likely to respond to ________.
A) kindness
B) a hands-off approach
C) fear of losing their job
D) freedom to modify their job
Emotions can distort communication ________.
A) for senders only
B) for receivers only
C) for both senders and receivers
D) only when negative
A research scientist who needs a job is likely to accomplish this by giving a talk or
poster presentation at a professional meeting.
A) increase salary
B) directly create job opportunities
C) increase visibility
D) get new research ideas
Members of an organization typically ________ the status of other organizational
members.
A) agree about
B) disagree about
C) cannot recognize
D) refuse to recognize
This is a weakness of a functional structure.
A) favoring functional goals over organizational goals
B) favoring organizational goals over functional goals
C) failing to attain functional goals
D) overemphasizing organizational goals
With regard to social networks, many companies are now
A) encouraging employees to use social networks as a tool to work collaboratively.
B) discouraging younger employees from using company in-house networks for
customer networking.
C) encouraging younger employees to seek counseling for social network addiction.
D) discouraging older employees to make social connections on social networks
A company looks at its expenses and finds that its electricity costs have increased,
exceeding the budget by 20 percent. Which of the following would be most likely to
require immediate action on the part of the company?
A) Overall costs for electricity have gone up by 25 percent.
B) Overall utility costs have gone up by 15 percent.
C) Overall costs for electricity have gone down by 5 percent.
D) Overall utility costs have stayed steady.
Underrewarded inequity exists when one’s own outcomes-to-input ratio ________ that
of the referent.
A) is greater than
B) is less than
C) is equal to
D) is greater than or equal to
In a short essay, describe and discuss the job characteristics model.
In a short essay, explain how filtering can serve as a barrier to effective communication.
In a short essay, discuss the difference between efficiency and effectiveness.
In a short essay, discuss how telecommuting capabilities have changed the manager’s
job.
In a short essay, explain how the systems approach contributes to the understanding of
management.
In a short essay, discuss how self-monitoring can help explain individual behavior in
organizations.