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At times of great change, people become more willing to try extreme new ideas.
Manufacturing now constitutes the largest economic sector in postindustrial societies.
Operations management is the set of activities that creates value in the form of goods
and services by transforming inputs into outputs.
"C" in the SCAMPER tool stands for copy.
Because Hard Rock Cafes are themed restaurants, operations managers focus their
layout design efforts on attractiveness while paying little attention to efficiency.
Taking an idea and offering a way to do something slightly better than it is done
presently is an imitative strategy.
The following sentence illustrates a roundabout construction.He was angry at everyone
he came in contact with.
Ethical and social dilemmas arise because stakeholders of a business have conflicting
perspectives.
A typical Idea To Product (I2P) analysis consists of a one-page response to eight
questions-four about the product, three about the process, and one about the people.
Taking an idea and offering a way to do something slightly better than it is done
presently is an imitative strategy.
Measuring the impact of a capital acquisition on productivity is an example of
multifactor productivity.
"C" in the SCAMPER tool stands for copy.
Henry Ford is known as the Father of Scientific Management.
Which of the following questions in a typical I2P analysis provides a simple and
nontechnical description of the product?
A. How is your product better than your competitors?
B. What is your product or idea?
C. Why will customers buy your product?
D. What is the market and its size for your product?
The strategy for using the pilot test approach is:
A. to show potential partners that the idea can generate sales.
B. to generate IP protection for the idea.
C. to check the number of visitors to the Web site.
D. to circumvent government regulations.
Which of the following transitional words will most efficiently increase the
cohesiveness of the given information? The author was not happy with his publishers.
He showed up at the book-signing event.
A. Moreover
B. Therefore
C. Instead
D. However
E. Indeed
Which of the following is not one of The Ten Critical Decisions of Operations
Management?
A) layout strategy
B) maintenance
C) process and capacity design
D) mass customization
E) supply-chain management
Researchers in the field of entrepreneurship and small business believe that _____
behavior is the most basic and important entrepreneurial behavior.
A. opportunity recognition
B. idea networking
C. observational
D. question-seeking
Born and raised in India, Rashmi has always enjoyed Indian cooking. As a matter of
fact, cooking was her passion and she always enjoyed reading, learning, and
experimenting with different ethnic cuisines. Ever since Rashmis family moved to the
United States, she was constantly encouraged by her relatives to start a business related
to cooking. Realizing that her American friends may not be able to handle or like Indian
food due its spiciness, Rashmi decided to make changes to the recipes to suit the local
taste. Rashmi is seriously contemplating whether she should start a catering
business-Tastes of India. Which of the following factors has encouraged Rashmi to
consider the catering business idea?
A. A similar business
B. Serendipity
C. Work experience
D. Family and friends
Which is not true regarding differences between goods and services?
A) Tangible goods are generally produced and consumed simultaneously; services are
not.
B) Most goods are common to many customers; services are often unique to the final
customer.
C) Services tend to have a more inconsistent product definition than goods.
D) Services tend to have higher customer interaction than goods.
E) All of the above are true.
There is much a small business can do to create memorable images and advertising for
itself, and it does not need expensive television ads to do it. Which element of
SCAMPER is being referred to here?
A. Magnify
B. Saturate
C. Correlate
D. Put to other use
Which of the following sentences is an example of mixed construction?
A. I learned Spanish while my friend tried to learn Chinese.
B. Alex was busy preparing for his exams, so his wife went shopping alone.
C. The children are busy studying because they have a test tomorrow.
D. The teacher graded the test and students were given the scores.
E. After the test, the students went to watch amovie.
Choose the sentence that avoids the use of cluttering phrases.
A. At the present time we are using the old model.
B. You will get your money in the near future.
C. The revised plan cut our production costs by 12 percent.
D. In the event that you fail, we will help you.
E. We made payment in the amount of $751.
An operations task performed at Hard Rock Caf© is
A) borrowing funds to build a new restaurant
B) advertising changes in the restaurant menu
C) calculating restaurant profit and loss
D) preparing employee schedules
E) all of the above
Working for a very large organization in the tractor manufacturing industry, John
always heard complaints from customers about the parts and services aspects of the
business. Taking an early retirement, John started his own business to specifically
address the many customer complaints he had been hearing. Which of the following is
most likely to be the factor that led John to the business idea?
A. A similar business
B. Chance happening
C. Work experience
D. Technology transfer
Which of the following is an entrepreneur most likely to implement to introduce
changeability into a core business?
A. Redesign the work environment
B. Increase the IP protection on the products or services
C. Simply sell the products or services
D. Read journals related to the area of expertise
Which of the following is most likely to be true of people with highly innovative
businesses?
A. They implement an imitative strategy to their business.
B. They are persistent about asking questions.
C. They give more importance to the problems they face rather than identifying
opportunities.
D. They typically are people with political connections.
What type of opinion did the auditors give the BCFs financial position? How do you
know? Does this mean the BCF financial statement reflect no errors?
Does the BCF have bank accounts that exceed federal deposit insurance limits? How do
you know?
What are the different sources of ideas for new businesses?
Li
When a tangible product is not included in a service, such as with counseling, it is
called a __________.
