The type of work activity that draws heavily on the leadership abilities of top managers
is the implementation of:
a. operating plans.
b. production schedules.
c. strategic planning.
d. PERT diagrams.
Managers are using ____________ reinforcement when they choose to purposefully
ignore unacceptable subordinate behavior(s) in the hope that the behavior will subside.
a. positive
b. extinction
c. avoidance
d. punishment
The principles governing communication, decision making, and motivation form the
foundation of:
a. organizations.
b. planning.
c. coordinating.
d. leading.
The intuitive model of decision making uses ____________.
a. feelings
b. critical information
c. queuing models
d. decision trees
Three interpersonal management roles are figurehead, leader, and ____________.
a. negotiator
b. monitor
c. disseminator
d. liaison
____________ are chances for progress or advancement.
a. Techniques
b. Uncertainties
c. Opportunities
d. Problems
Pre-employment physical examinations can be used for all the following except:
a. medical histories
b. excuses for not hiring
c. prevention of insurance fraud claims
d. certification of physical capabilities
In what life cycle stage would an organization be identified with extensive, specialized,
small-task jobs?
a. birth
b. adolescent
c. youth
d. maturity
Boundary spanners look for reliable sources of information on ____________.
a. customers
b. suppliers
c. government regulators
d. all of the above
The information role that constantly scans the environment is:
a. monitor
b. disseminator
c. externalist
d. spokesperson
The understanding from communication is only important to the sender.
Avoidance reinforcement focuses upon the desired behavior(s), not the flawed
behavior(s).
Owners and employers have the right to expect ethical, moral, and legal conduct from
their employees.
Employment perks are awarded mostly to middle managers.
A company’s vision is the touchstone by which all offerings are judged.