Unlike power, leadership requires a significant degree of goal compatibility.
According to the attribution theory, if a behavior scores high on consensus and
distinctiveness, we tend to consider it as an internally caused behavior.
Voice is an active and constructive response to dissatisfaction.
According to Maslow, a need that is essentially satisfied no longer motivates.
Research on organizational change has shown that, to be effective, change should take
place as slowly as possible.
During the metamorphosis stage of the socialization process, a new employee compares
her expectations-about the job, co-workers, the boss, and the organization in
general-with the reality in the organization.
Individual decisions are more time consuming than group decisions.
A strong culture tends to reduce employee turnover.
Teams that switch from a competitive to a cooperative system tend to immediately start
making better-quality decisions.
A strong culture tends to be a liability for an organization when its environment is
undergoing rapid change.
The use of temporary work groups and employee rotation has reduced the ________ of
working in a specific group, as well as the security attached to it.
A) predictability
B) spontaneity
C) autonomy
D) morale
E) satisfaction
Which of the following is a generic term that covers a broad range of feelings that
people experience?
A) affect
B) emotions
C) moods
D) emotional labor
E) cognition
Individuals scoring ________ are highly sensitive to external cues and can behave
differently in different situations.
A) low on Machiavellianism
B) high on narcissism
C) low on agreeableness
D) high on self-monitoring
E) high on conscientiousness
People in cultures with long-term orientation ________.
A) are less rule oriented, take more risks, and more readily accept change
B) look to the future and value thrift, persistence, and tradition
C) treat women as the equals of men in all respects
D) emphasize a tight social framework in which people expect others in groups of
which they are a part to look after them and protect them
E) tolerate large inequalities of power and wealth
Which of the following statements is not an accurate representation of statistical
findings showing the relationship between women employees and absence and turnover
rates?
A) Women have lower rates of absenteeism than men do.
B) Women are more likely to turn over than men.
C) Men are increasingly sharing responsibility for child care.
D) An increasing number of men report feeling a conflict between their home
responsibilities and their work lives.
E) Mothers were rated especially low in competence.
Emotions are ________.
A) independent of the personality of individuals
B) strongly affected by weather
C) less intense as compared to moods
D) less likely to be caused by a specific event than moods
E) critical to rational thinking
Which tactic for overcoming resistance to change basically assumes that the source of
resistance lies in misinformation?
A) implementing changes fairly
B) participation
C) education and communication
D) coercion
E) cooptation and manipulation
Tamara, a female African American employee, arrives at work one day to find in the
break room a note on a coffee pot which reads “Tamara Only.” Later, she finds a similar
sign on a bathroom door. Which of the following terms accurately explains the type of
discrimination Tamara has been subjected to?
A) exclusion
B) mockery
C) intimidation
D) sexual harassment
E) inclusion
Under which of the following conditions is job dissatisfaction not likely to translate into
turnover?
A) lack of job prospects
B) alternative job prospects
C) high human capital
D) ease of job mobility
E) high employee education
According to research findings, which of the following is more likely to be motivating
for the employees in the long run?
A) commissions
B) merit-based pay
C) recognition
D) bonuses
E) stock options
Which of the following is Theory X consistent with?
A) the autocratic style of managing people
B) participative management
C) job enrichment
D) the cognitive evaluation theory
E) two-factor theory
Jake tells his boss only what he believes the boss wants to hear. Jake is engaging in
________.
A) filtering information
B) selective perception of information
C) communication apprehension
D) emotional blockage
E) emotional contagion
When the team he supports wins the World Cup, Robert feels a surge of joy, which turns
into a feeling of satisfaction that lasts for days. What is one of the reasons that the
feeling of satisfaction might be categorized as a mood and not an emotion?
A) It is a very strong feeling.
B) It is brought about by a specific event.
C) It has a lengthy duration.
D) It is a positive feeling.
E) It is expressed on his face.
Once an individual reaches a level of comfortable living, the relationship between pay
and job satisfaction ________.
A) becomes stronger
B) turns positive
C) becomes negligible
D) becomes negative
E) weakens, but only slightly
What are the various categories in which the Myers-Briggs Type Indicator (MBTI)
classifies people?
Discuss the impact of conflicts on effectiveness of teams.
Discuss discrimination and paraphrase with an example how its types can affect
organizational behavior.
What is job rotation? What are the various advantages and disadvantages of job
rotation?
Explain the relationship between job satisfaction and job performance.