If Vaughn uses the classical model of decision making, which of these assumptions
would he reject?
Scenario – Vaughn Bately
Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His
team is highly trained and well respected by experts both inside and outside the
company. Recently one of Vaughn’s engineers suggested a new technique for the
development and use of an argon laser. There appeared to be rich potential for this
technology, but Vaughn wasn’t certain that developing this technology was the best use
of his limited resources. Vaughn was facing a significant decision.
a. The decision maker is rational and uses logic in assigning values and evaluating
alternatives.
b. The desired decision will maximize attainment of organizational objectives.
c. The decision-maker strives for complete certainty, gathering complete information.
d. Problems are precisely formulated and defined.
e. All of these are accepted.
_____ allow employees to select the benefits of greatest value to them.
a. Pay-for-performance
b. Cafeteria-plan benefits packages
c. Incentive pay
d. Group performance pay
e. Merit-based pay
Maslow’s hierarchy of needs started with which of these needs?
a. Esteem
b. Love
c. Safety
d. Physiological
e. Belongingness
Which of the following is the most common diversity initiative, according to Fortune
1000 respondents?
a. Community outreach
b. Mentor relationships
c. Accommodating special needs
d. Training and education
e. Diversity-focused recruiting
To become a level 5 leader, Barry would have to hone which personal characteristic?
Scenario – Barry Bailey
The mandatory leadership-training seminar had just been concluded. All of the newly
promoted managers at Marc’s Music, Inc. had been asked to attend and participate in
the two-day seminar, and Barry Bailey had been fascinated with what she had learned.
She is now reviewing the material she covered.
a. Humility
b. Tenacity
c. Ruthlessness
d. Drive
e. Ego
Katrina has also requested that the financial ratios be calculated and analyzed for her.
Which of the following ratios will give her the best information for evaluating
liquidity?
Scenario – Katrina Aldridge
The yearly auditing review of Pilgrim Industries is scheduled for next month. Katrina
Aldridge is preparing for that audit and is also preparing her budget for the coming
year.
a. Profit margin on sales
b. Current ratio
c. Conversion ratio
d. Return on assets
e. None of these.
A team is defined as a group of two or more people who interact and coordinate their
work to accomplish a specific objective.
a. True
b. False
Self-directed teams are empowered with decision-making authority, allowing members
to have the freedom to select new members, solve problems, spend money, monitor
results, and plan for the future.
a. True
b. False
_____ means that managers know which goals they wish to achieve, but information
about alternatives and future events is incomplete.
a. Certainty
b. Risk
c. Uncertainty
d. Ambiguity
e. Advocacy
When Troy measures his employees’ performance and compares their performance
against the goals he set for them, he is performing which of these functions?
a. Staffing
b. Leading
c. Organizing
d. Controlling
e. Planning
Juan Perez is the President of WV Railroad. His organization faces issues related to the
environment, government regulation, and competition. He will need to rely primarily on
his:
a. conceptual skills.
b. technical skills.
c. human skills.
d. controlling skills.
e. interpersonal skills.
_____ matches with the postconventional level of personal moral development.
a. Team oriented
b. Autocratic
c. Guiding/encouraging
d. Coercive
e. Servant leadership
A sole proprietorship an unincorporated business owned by two or more people.
a. True
b. False
Chester Bernard felt that _____ could help a poorly managed organization.
a. bureaucracy
b. line managers
c. efficiencies
d. informal relations
e. top/down flow of information
An individual at the postconventional level lives up to expectations of others, fulfills
duties and obligations of social systems, and upholds law.
a. True
b. False