Which of the following is not one of the activities involved in the career planning
process?
a. performing a self-assessment
b. identifying opportunities
c. limiting your focus to short-term goals
d. matching skills to career-related activities
Computer operating systems are a complex array of ____________.
a. personnel
b. programs
c. finances
d. statistics
Procedures spell out the “____________” for a task or function.
a. what
b. who
c. when
d. how
Carnegie Mellon University’s Center for the Advancement of Applied Ethics separates
ethics training into compliance and:
a. complications.
b. consequences.
c. congruency.
d. cognitive thinking.
To manage an information system effectively, an organization must confront which of
the following challenges?
a. evaluate the system’s operations
b. overcome resistance
c. enable employees to use the system
d. all of the above
The obligation to carry out one’s assigned duties to the best of one’s ability is:
a. responsibility.
b. power.
c. accountability.
d. skill.
Toyota started its first U.S. sales operation in _____ in Hollywood, CA.
a. 1957
b. 1967
c. 1977
d. prior to 1957
According to Hersey and Blanchard’s life-cycle theory of leadership, mature and
experienced subordinates are suited to __________ work environments.
a. autocratic
b. participative
c. free-rein
d. delegative
Match the options below with the correct phrases:
a. a relationship of two numbers
b. income – expenses = profit or loss
c. a budget that always must be justified from ‘square one”
d. a formal investigation conducted to determine if financial documents are correct and
consistent with the organization’s policies, rules, and procedures
e. treats employees as assets
f. details how each financial responsibility center will manage its cash
g. provides estimates of revenues and expenses for a given period of time
h. assets = liabilities + stockholders’ equity
i. each financial responsibility center’s financial plan
j. an organizational unit that contributes costs, revenues, profits, or investments
k. involves selecting two critical figures from a financial statement and expressing their
relationship as a ratio or percentage
l. a feedforward control technique that
m. a person responsible for planning and overseeing managment of all risks
n. a disciplined process that focuses on developing near-perfect products
o. cash flow statement
p. designed to measure and monitor specific aspects of an organization
q. an inventory control system that matches purchasing with need
1>audit 2>balance sheet 3>budget 4>financial budget 5>financial ratio 6>financial
responsibility center 7>marketing research 8>human asset accounting 9>income
statement 10>operating budget 11>ratio 12>zero-based budgeting 13>control technique
14>just in time 15>risk manager 16>six sigma 17>sources and uses of fund statements
Changing the engine oil and oil filter every 3,000 to 5,000 miles in a passenger car is a
____________ control.
a. feedforward
b. diagnostic
c. feedback
d. concurrent
Another name for legitimate power is charismatic power.
Organizational climates stem from organizational cultures.
Planning and decision making are the heart of strategy formulation.
Zero-based budgeting is an ongoing, indefinite process.
Rewards, such as prizes and trophies, are the primary driving force for most high
achievers.
A superordinate objective is a conflict-resolution strategy in which each party gives up
something.
Many large companies are said to have their own markets within their divisional
structures.
A predetermined belief about a group of people is semantics.
Organizational activities determine the type and quantity of authority necessary.