In the United States an up-and-down movement of the head means “no” and a
side-to-side movement of the head means “yes.”
Formatting decisions should not be included inthe planning stage of composing a
message.
Ethnocentrism makes you a better cross-cultural communicator.
According to the standards for the use of numbers, one must make an exception to the
rule of nine when a number begins a sentence.
The ability to quickly assess the emotions of those around them and adapt their words,
tone, and gestures accordingly is called social intelligence.
Widths of the bars or columns in a simple chart may be varied to show differences in
quantities.
You can improve the connecting network of thought throughout your report by the wise
use of sentence transitions.
Every product has a single appeal that is used to target the product’s audience.
Presenters who use supporting visuals in electronic form begin their talk with a(n)
_____ that conveys the point of the talk, the speaker’s name, and the name and logo of
the sponsoring company.
A. outline slide
B. title slide
C. body slide
D. topic slide
E. closing slide
_____ allow users to integrate video, music, still photos, screen captures, and narration
into one presentation.
A. SPSS
B. Weebly
C. Camtasia
D. Edraw
E. ProCite
In which of the following examples are two ideas bestcoordinated?
A. My father, who is a light sleeper, always wakes up at the break of dawn.
B. My father, who always wakes up at the break of dawn, is a light sleeper.
C. My father is a light sleeper and he always wakes up at the break of dawn.
D. My father, who does not sleep soundly, always wakes up at the break of dawn.
E. My father, who is a light sleeper, always wakes up before the break of dawn.
The writing in short reports differs from the writing in long reports in that:
A. short reports include the prefatory parts that are appropriate for the report’s length,
formality, and reader.
B. short reports generally need an elaborate coherence plan.
C. readers of short reports will need many reminders of what they just read or previews
of what they are about to read.
D. most short-report situations are likely to justify personal writing because of their
relatively routine nature.
The closing in a negative announcement should:
A. be bluntly stated.
B. justify why it is not your fault.
C. express your grievances leading to the negative situation.
D. be focused on your emotions.
E. cement your effort to cover the matter positively.
Which of the following is true about numbering visuals in a document?
A. A lone table or figure in a document has to be numbered.
B. Pull quotes, clip art, and other decorative visuals need to be numbered.
C. All visuals need to be numbered according to the order that they appear in a
document.
D. If your visuals comprise a wide mixture of types, you may number them in two
groups: tables and figures.
E. Irrespective of the type of visual, there is only one scheme of numbering available
for writers.
Less important information can best be de-emphasized in a business message by:
A. including it in a short sentence.
B. including it as a modifying phrase.
C. including it in a simple sentence.
D. including it as a main clause.
Which of the following sentences has misused word(s)?
A. Please try and come for the party tonight.
B. I went to New York to see my aunt.
C. The train will have left by the time we reach the station.
D. When I saw him, he was working in his garden.
E. Every morning I watch the news.
Jonathan is creating several documents discussing his company’s plan of action for the
next financial year. The company’s confidentiality policy is repeated several times
across different documents. Which of the following Word 2010 feature will help him to
record this repeated information so that he does not have to retype the information
every time he creates a document?
A. Equation builder
B. Quick Parts
C. Collaboration
D. Digital signature
E. Smart Art
The difference between before-after and controlled before-after experimental design is
that:
A. the controlled before-after design is meant specifically for primary research.
B. the before-after design is meant specifically for primary research.
C. the controlled before-after design involves not one group, but two.
D. the first step involved in the controlled before-after design is the selection of an
experimental group.
E. the before-after design measures the variables to be tested before the experiment
begins.
The main purpose of an enclosure, attachment or link that accompanies the main letter
in a direct messageis to:
A. summarize all the information stated in the main message.
B. provide helpful information that does not fit into the main letter.
C. function as the main source of persuading a customer.
D. duplicate and reiterate all the contents of the main letter.
E. enable a reader to reply to the main sales letter.
Which of the following sentences handles its subject most positively?
A. Talking is permitted only during the break.
B. You must not talk while theclass is in progress.
C. Do not talk during class time.
D. You are prohibited from talking during class.
E. Talking is not permitted during class time.
Explain the general layout of a thank-you message following an interview.
Explain how a sales message can be used as a means fordriving for the sale.
Explain the role of adaptation in writing clear sentences.
Discuss the effects of the grapevine on an organization. How doskillful managers take
advantage of this network?
What is an RSS feed?
Differentiate between high power distance and low power distance cultures.
Correct the following sentences.
i) The company needs to improve its’ website.
ii) After we choose the winner, we celebrated.
What is scenario painting?
What is a pilot study? How is it conducted?