Individuals tend to attribute their own successes to external factors.
Changes in the environment that can affect a career include negative things, such as
downsizing, only.
John Deere is an example of a multidomestic company.
Advertisements have been shown to be the most effective method for identifying the
best applicants for jobs.
The stability of a mechanistic structure seems to work best in today’s dynamic and
uncertain business environment.
Frank and Lillian Gilbreth’s best-known contribution to scientific management
concerned selecting the best worker for a particular job.
The purpose of feedback is to ensure that a message was received and understood.
Managers identify a problem by comparing the current state of affairs to some standard.
Group norms have little to do with how hard a group member works.
Organizational behavior studies were based purely on theoretical ideals rather than
actual observation.
The 360-degree appraisal includes an evaluation from the person who is being
evaluated.
The key to motivation, according to Maslow, is to identify ________.
A) higher-order needs first
B) a person’s level in the needs hierarchy
C) lower-order needs last
D) a person’s most important level in the needs hierarchy
A unique problem that virtual leaders face is being understood without a ________
form of communication.
A) reliable
B) written
C) clear
D) nonverbal
In a project structure, when employees finish a project they ________.
A) return to their department
B) return to a different division
C) move on to another project
D) return to their regular work
After four years, ________ business.
A) 56 percent of entrepreneurial ventures are out of
B) 56 percent of entrepreneurial ventures are still in
C) 31 percent of entrepreneurial ventures are out of
D) 63 percent of entrepreneurial ventures are out of
The emphasis that managers give to various activities is generally based on their
________.
A) organizational level
B) tenure with the organization
C) experience in their field
D) skill specialty
Motivation is NOT ________.
A) a permanent personal trait
B) a process that leads to a goal
C) something that varies from situation to situation
D) something that requires a direction
Which of the following accounts for people’s minds wandering while they listen to a
speaker?
A) Listeners listen at a slower rate than speakers speak.
B) Listeners listen at the same rate that speakers speak.
C) Listeners listen at a faster rate than speakers speak.
D) Listeners adjust their listening rate to the speaker’s rate.
Intuitive decision making can complement ________.
A) rational decision making only
B) bounded rationality only
C) both rationality and bounded rationality
D) neither rationality nor bounded rationality
One of the biggest obstacles to successful value chain management on the
organizational level is an organization that ________.
A) shares information
B) refuses to share information
C) insists on shaking up the status quo
D) collaborates
Studies show that the higher the rank a star performer has in an organization, the more
he or she relies on ________ for success.
A) integrity
B) intelligence
C) emotional intelligence
D) loyalty
A Latin-American member of a global team might show undue respect to another team
member because of that member’s ________.
A) age
B) physical ability
C) ethnicity
D) family heritage
Employees in today’s work world should think of themselves as ________.
A) members of a large, loyal family that will never abandon them
B) pawns who have no power to change or improve their situation
C) free agents who are constantly looking to improve their situation
D) bosses who control their organization
What advantages does videoconferencing provide for group decision making?
A) anonymous expression of opinions
B) less groupthink
C) less minority domination
D) savings on travel and time
Which situation would be an example of the target influencing a perception?
A) viewing a dog through binoculars
B) viewing a dog when you are exhausted
C) a dog barking
D) near dark conditions
The Bell Labs and Air Force studies have shown that emotional intelligence is
________ job performance.
A) not important to
B) almost as important as academic intellect in
C) equally important as academic intellect in
D) more important than academic intellect in
In the 1960s and 1970s, many U.S. manufacturers fell behind because they ignored
production issues and focused on ________.
A) quality and efficiency
B) marketing and finance
C) efficiency and customers
D) finance and quality